Global Dynamics 365 CE Discovery Consultant

Yadimen Consultancy Ltd; Dublin; On-site; EUR 129,000 - 172,000; Full time

Job summary

Not provided is seeking a Dynamics 365 Customer Engagement functional consultant for a 6-week UK-based discovery exercise with travel to Germany and the United States. You will map current capabilities, identify gaps, and design a single target solution for delivery.

Role focuses on assessment and design, not development, requiring experience with multi-country CRM templates and strong stakeholder facilitation.

Qualifications

• Delivered D365 Customer Engagement as a functional consultant (Sales or Customer Service).
• Experience running multi-country CRM programmes with regional reconciliation.
• Available within two weeks and able to travel on short notice.

Responsibilities

• Run requirement and process workshops with business stakeholders in Germany and the US.
• Produce the fit-gap analysis: what configures, what customises, what business changes are needed.
• Write the target process and solution design for delivery teams and defend it when regions disagree.

Skills

D365 CE

Functional consultant

Requirements workshops

Fit-gap analysis

Job description

Not provided is seeking a Dynamics 365 Customer Engagement functional consultant for a 6-week UK-based discovery exercise with travel to Germany and the United States. You will map current capabilities, identify gaps, and design a single target solution for delivery.

Role focuses on assessment and design, not development, requiring experience with multi-country CRM templates and strong stakeholder facilitation.