German-Speaking SATCOM Support Engineer

Amazon Inc.

Cork

On-site

EUR 60,000 - 90,000

Full time

3 days ago

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Job summary

Amazon Ireland Support Services Limited seeks a Support Engineer to join the SATCOM Technical Support team, focusing on German-language case handling and complex satellite network resolutions.

The successful candidate will troubleshoot service degradations, analyze performance data, and collaborate with cross-functional teams to restore optimal operation while adhering to rotating shift schedules. Based in Cork or Dublin, the role supports global customers and export-control compliance.

Qualifications

Fluent in German (speaking, reading, writing).
Experience in network and operating system support.
Experience with DNS/DHCP/TCP and troubleshooting tools such as telnet, traceroute, iperf, dig.
Background in L3 NOC operations and on-call support.

Skills

German language fluency

Network and OS support

Network protocols & tools

RF fundamentals

L3 NOC on-call support

Tools

DNS/DHCP/TCP troubleshooting tools

Job description

Amazon Ireland Support Services Limited seeks a Support Engineer to join the SATCOM Technical Support team, focusing on German-language case handling and complex satellite network resolutions.

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