Garda Vetting & Membership Administrator

Ireland Active; Dublin; Hybrid; EUR 32,000 - 34,000; Part time

Benefits offered by this job

Flexible hybrid working arrangements

Opportunities for CPD

Job summary

Ireland Active in Dublin 15 is seeking a Garda Vetting & Membership Administrator to support Garda Vetting services for our members and provide comprehensive membership support. The role is hybrid, with 0.8–1.0 FTE, 31.2–39 hours/week, and a 12-month fixed-term contract.

Key duties include liaising with the National Vetting Bureau, processing disclosures, invoicing, and member queries. HDR-ready workflows and CRM familiarity are beneficial.

Qualifications

• Eligible to work full-time in Ireland.
• Strong organisational skills with attention to detail.
• Experience with Garda Vetting.
• Good IT literacy and ability to learn new systems.
• Experience with accounting or CRM systems such as Sage.
• Excellent written and verbal communication.
• Professional and customer-service oriented.
• Ability to work independently.

Responsibilities

• Act as liaison with the National Vetting Bureau and manage Garda Vetting applications through the online system.
• Issue disclosures to members in line with legislation and regulations.
• Handle invoicing and administration related to Garda Vetting applications.
• Serve as primary contact for member and NVB queries via phone and email.
• Manage and optimise the Ireland Active Smart Safeguarding platform, including workflows and user access.
• Provide guidance and training to members using the platform.
• Maintain confidentiality and professionalism with sensitive information.
• Keep members informed of updates and best practices.
• Ensure full compliance with National Vetting Bureau requirements.
• Prepare and present regular reports on Garda Vetting activity.
• Deliver exceptional customer service to members.

Skills

Garda Vetting experience

Administration

IT literacy

CRM systems

Communication skills

Attention to detail

Independent work

Eligible to work in Ireland

Tools

Sage

Job description

Garda Vetting & Membership Administrator

Ireland Active – Dublin 15 (Hybrid)

About Ireland Active

Ireland Active is the representative body for Ireland’s leisure, health, and fitness industry, representing over 450 members across the Republic of Ireland. Our members include gyms, leisure centres, swimming pools, studios, recreational facilities, education providers, hotels, and activity centres. We are dedicated to supporting our members’ growth, compliance, and operational excellence.

The Role

Ireland Active is seeking a Garda Vetting & Membership Administrator to support the continued growth of the organisation. This role is central to the delivery of Garda Vetting services to our members and providing comprehensive membership support across all areas.

Key Responsibilities

• Act as the liaison with the National Vetting Bureau and manage all Garda Vetting applications through the online system.
• Issue disclosures to members in line with relevant legislation and regulations.
• Handle invoicing and administration related to Garda Vetting applications.
• Serve as primary contact for member and NVB queries via phone and email.
• Manage and optimise the Ireland Active Smart Safeguarding platform, including workflows, user access, and process improvements.
• Provide guidance and training to members using the platform.
• Maintain confidentiality and professionalism when handling sensitive information.
• Keep members informed of updates, guidance and best practices.
• Ensure full compliance with National Vetting Bureau requirements.
• Prepare and present regular reports on Garda Vetting activity.
• Deliver exceptional customer service to members.

Additional Responsibilities

• Process new membership applications and maintain an up-to-date membership database.
• Support member queries and provide administrative assistance via phone/email.
• Assist with credit control processes.
• Support Ireland Active and REPs Ireland programmes and events as required.

Desirable Qualifications & Skills

• Eligible to work full-time in Ireland (essential)
• Strong organisational skills and excellent attention to detail.
• Previous administration or Garda Vetting experience.
• Strong IT literacy and ability to learn/manage new digital systems.
• Experience with accounting or CRM systems (e.g., Sage) is advantageous.
• Excellent written and verbal communication skills.
• High level of professionalism and customer service.
• Ability to take ownership of the Garda Vetting process and work independently.

Employee Benefits

• Opportunities for continuous professional development.
• Flexible hybrid working arrangements.

Work Location & Terms

• 0.8–1.0 FTE (4–5 days per week), with some flexibility in working arrangements considered for the right candidate.
• Hours: 31.2 –39 hours per week.
• 12-month fixed-term contract.
• Hybrid working arrangement, based at Ireland Active, Irish Sport HQ, Sport Ireland Campus, Dublin 15, with office attendance in line with Ireland Active’s hybrid working policy.
• Appointment is subject to satisfactory Garda Vetting and reference checks.
• Salary: €32,000–€34,000 per annum (pro rata for a 0.8 FTE appointment), depending on experience.

Ireland Active is an equal opportunities employer.