Fundraising Administrator

Gilligan Black Recruitment; Dublin; In loco; EUR 21.000 - 31.000; Tempo pieno

Descrizione del lavoro

Gilligan Black Recruitment is seeking an experienced Fundraising Administrator for a well-known charity based in Dublin 1. The role reports to the Fundraising Officer and focuses on donor care, handling queries by phone and email, processing donations, and sending timely acknowledgements.

You will help prepare donation reports, maintain the CRM in line with GDPR, and support the fundraising team with general admin duties.

Competenze

• At least 2 years’ administrative experience, ideally in a charity or fundraising environment.
• Strong Excel and Word skills.
• Experience using CRM systems, Salesforce desirable.

Mansioni

• Be a key contact for donors, answering queries by phone and email.
• Process and track donations and ensure timely acknowledgements.
• Prepare donation and income reports and maintain GDPR-compliant CRM.
• Provide general administrative support to the fundraising team.

Conoscenze

Donor care

Donor communication

Data entry

Strumenti

Salesforce

Excel

Word

Descrizione del lavoro

Dublin 1

€18.87 per hour

A well-known charity are hiring an experienced Fundraising Administrator to join its busy fundraising team based in Dublin 1. Reporting to the Fundraising Officer, this role will play an important part in providing excellent donor care. The successful candidate will act as a key point of contact for donors, responding to queries by phone and email, processing and tracking donations, and ensuring donors receive timely and accurate acknowledgement. The role will also involve preparing donation and income reports, maintaining the organisation’s CRM in line with GDPR requirements, and providing general administrative support to the fundraising department.

It is expected that you have a least 2 years’ administrative experience, ideally within a charity or fundraising environment. Strong Excel and Word skills. Experience using CRM systems, with Salesforce experience highly desirable