Donor Care & Fundraising Admin – Dublin

Gilligan Black Recruitment; Dublin; On-site; EUR 21,000 - 31,000; Full time

Job summary

Gilligan Black Recruitment is seeking an experienced Fundraising Administrator for a well-known charity based in Dublin 1. The role reports to the Fundraising Officer and focuses on donor care, handling queries by phone and email, processing donations, and sending timely acknowledgements.

You will help prepare donation reports, maintain the CRM in line with GDPR, and support the fundraising team with general admin duties.

Qualifications

• At least 2 years’ administrative experience, ideally in a charity or fundraising environment.
• Strong Excel and Word skills.
• Experience using CRM systems, Salesforce desirable.

Responsibilities

• Be a key contact for donors, answering queries by phone and email.
• Process and track donations and ensure timely acknowledgements.
• Prepare donation and income reports and maintain GDPR-compliant CRM.
• Provide general administrative support to the fundraising team.

Skills

Donor care

Donor communication

Data entry

Tools

Salesforce

Excel

Word

Job description

Gilligan Black Recruitment is seeking an experienced Fundraising Administrator for a well-known charity based in Dublin 1. The role reports to the Fundraising Officer and focuses on donor care, handling queries by phone and email, processing donations, and sending timely acknowledgements.

You will help prepare donation reports, maintain the CRM in line with GDPR, and support the fundraising team with general admin duties.