Full-Time Customer Service Administrator | Training & Growth

Specsavers; Ireland; On-site; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Full Time - 37.5 hours

Payroll package with bonuses

Specsavers Perks – discounted benefits

Development opportunities

Job summary

Specsavers in Citywest, Ireland, is seeking an Administrator to join our team. You will warmly welcome customers, handle phone enquiries, and support appointment logistics while training is provided to grow across our business areas.

We offer a full-time 37.5 hour week, attractive payroll with bonuses, Specsavers Perks, and strong professional development opportunities in a supportive environment.

Qualifications

• No prior years of experience required; training and development provided.
• Customer-focused with good communication and teamwork.

Responsibilities

• Answering phone enquiries
• Confirming appointments, checking entitlements for PRSI / Medical card funded appointments
• Dealing with customer enquiries regards contact lenses and taking contact lens order payments, setting up contact lens direct debits.
• Submitting HSE Medical card claims and reconciliation of Medical card/ HSE payments
• PR work / coordination.

Skills

Customer service

Job description

Specsavers in Citywest, Ireland, is seeking an Administrator to join our team. You will warmly welcome customers, handle phone enquiries, and support appointment logistics while training is provided to grow across our business areas.

We offer a full-time 37.5 hour week, attractive payroll with bonuses, Specsavers Perks, and strong professional development opportunities in a supportive environment.