Call Centre/Administrator

Specsavers; Dublin; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Full-time hours

Bonuses

Discounted benefits

Development opportunities

Job summary

Specsavers in Citywest is seeking an Administrator for a full-time, permanent role. You will welcome customers and support a busy store with access to comprehensive training and development opportunities alongside experienced Opticians and Technicians.

We do not require years of experience or many qualifications; we value passionate, hardworking individuals who are eager to learn and grow within the Specsavers team, with opportunities to advance in various business areas.

Qualifications

• No prior experience required; passion and work ethic valued.
• Willingness to learn and participate in training programs.

Responsibilities

• Answering phone enquiries.
• Confirming appointments and checking entitlements for PRSI/Medical card funded appointments.
• Dealing with customer enquiries regarding contact lenses and processing contact lens payments.
• Submitting HSE Medical card claims and reconciling Medical card/HSE payments.
• PR work and coordination.

Job description

Full Time, Permanent

The role

Are you a caring individual looking to start your career as an Administrator? You’ve come to the right place.

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Administrator, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Based in Citywest, our store has great career progression opportunities!

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full Time - 37.5 hours
• Very attractive payroll package, including bonuses
• Specsavers Perks - our discounted benefits scheme
• Outstanding clinical and professional development opportunities

What we’re looking for?

Some of the responsibilities of this role include:

• Answering phone enquiries
• Confirming appointments, checking entitlements for PRSI / Medical card funded appointments
• Dealing with customer enquiries regards contact lenses and taking contact lens order payments, setting up contact lens direct debits.
• Submitting HSE Medical card claims and reconciliation of Medical card/ HSE payments
• PR work / coordination.

Salary

Salary: Attractive package including bonuses

Key information

Location

Citywest

• Area of interest: Administration roles
• Contract type: Permanent

Apply by

14th October