Call Centre/Administrator

Specsavers; Ireland; On-site; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Full Time - 37.5 hours

Payroll package with bonuses

Specsavers Perks – discounted benefits

Development opportunities

Job summary

Specsavers in Citywest, Ireland, is seeking an Administrator to join our team. You will warmly welcome customers, handle phone enquiries, and support appointment logistics while training is provided to grow across our business areas.

We offer a full-time 37.5 hour week, attractive payroll with bonuses, Specsavers Perks, and strong professional development opportunities in a supportive environment.

Qualifications

• No prior years of experience required; training and development provided.
• Customer-focused with good communication and teamwork.

Responsibilities

• Answering phone enquiries
• Confirming appointments, checking entitlements for PRSI / Medical card funded appointments
• Dealing with customer enquiries regards contact lenses and taking contact lens order payments, setting up contact lens direct debits.
• Submitting HSE Medical card claims and reconciliation of Medical card/ HSE payments
• PR work / coordination.

Skills

Customer service

Job description

Are you a caring individual looking to start your career as an Administrator? You’ve come to the right place.

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Administrator, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Based in Citywest, our store has great career progression opportunities!

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full Time - 37.5 hours
• Very attractive payroll package, including bonuses
• Specsavers Perks – our discounted benefits scheme
• Outstanding clinical and professional development opportunities

What we’re looking for?

Some of the responsibilities of this role include:

• Answering phone enquiries
• Confirming appointments, checking entitlements for PRSI / Medical card funded appointments
• Dealing with customer enquiries regards contact lenses and taking contact lens order payments, setting up contact lens direct debits.
• Submitting HSE Medical card claims and reconciliation of Medical card/ HSE payments
• PR work / coordination.

Find out more

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.