Customer Care Administrator - Training & Career Growth

Specsavers; Dublin; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Full-time hours

Bonuses

Discounted benefits

Development opportunities

Job summary

Specsavers in Citywest is seeking an Administrator for a full-time, permanent role. You will welcome customers and support a busy store with access to comprehensive training and development opportunities alongside experienced Opticians and Technicians.

We do not require years of experience or many qualifications; we value passionate, hardworking individuals who are eager to learn and grow within the Specsavers team, with opportunities to advance in various business areas.

Qualifications

• No prior experience required; passion and work ethic valued.
• Willingness to learn and participate in training programs.

Responsibilities

• Answering phone enquiries.
• Confirming appointments and checking entitlements for PRSI/Medical card funded appointments.
• Dealing with customer enquiries regarding contact lenses and processing contact lens payments.
• Submitting HSE Medical card claims and reconciling Medical card/HSE payments.
• PR work and coordination.

Job description

Specsavers in Citywest is seeking an Administrator for a full-time, permanent role. You will welcome customers and support a busy store with access to comprehensive training and development opportunities alongside experienced Opticians and Technicians.

We do not require years of experience or many qualifications; we value passionate, hardworking individuals who are eager to learn and grow within the Specsavers team, with opportunities to advance in various business areas.