Call Centre Assistant — Fast-Paced Customer Care & Training

Specsavers; Galway; On-site; EUR 19,000 - 21,000; Part time

Benefits offered by this job

€14.35ph

Part-time weekend role

Specsavers Perks – discounted benefits

Job summary

Specsavers is hiring a Call Centre Assistant for our Knocknacarra store in Galway. This entry-level role offers training and development across business areas with support from experienced Opticians and Technicians.

You will welcome customers, handle calls, and contribute to a positive first impression as part of a collaborative team. This is a part-time position with weekend work, offering a structured growth path within Specsavers’ broad training programs and perks through our Specsavers Perks

Qualifications

• No prior experience required.
• Weekend availability is essential.
• Friendly, approachable demeanor and a willingness to learn.

Responsibilities

• Answer phone calls and greet customers.
• Provide high level of customer service in a retail setting.
• Work in a fast-paced environment while maintaining accuracy and poise.
• Demonstrate strong organisational skills and attention to detail.
• Maintain a positive phone manner and courteous communication.

Skills

Customer service

Phone handling

Communication

Organisational skills

Multitasking

Job description

Specsavers is hiring a Call Centre Assistant for our Knocknacarra store in Galway. This entry-level role offers training and development across business areas with support from experienced Opticians and Technicians.

You will welcome customers, handle calls, and contribute to a positive first impression as part of a collaborative team. This is a part-time position with weekend work, offering a structured growth path within Specsavers’ broad training programs and perks through our Specsavers Perks