Frontline Admin & Customer Service Officer - Local Government

Louth Co; Leinster; On-site; EUR 25,000 - 35,000; Full time

Job summary

Louth Co is seeking a Clerical Officer in Ireland to join a local authority. The role involves providing frontline support, assisting managers and colleagues, and helping to deliver a range of services to internal and external customers.

The ideal candidate will have administrative experience, knowledge of local government structures, and proven ability to work in a team, with ICT systems experience to support service delivery and information access.

Qualifications

• Knowledge of the structure and functions of local government.
• Ability to demonstrate capacity in the competency areas of Understanding Purpose and Change, Delivering Results, Performance through People, and Local Government Knowledge & Understanding.
• Knowledge of current local government issues.
• Relevant administrative experience.
• Experience of working as part of a team.
• Experience of preparing reports and correspondence.
• Knowledge and experience of operating ICT systems.

Responsibilities

• Provide frontline support and act as a point of contact for customers.
• Assist managers and colleagues to achieve work goals.
• Support service delivery across the organisation to deliver quality services.

Skills

Administrative experience

Teamwork

Report writing

ICT systems knowledge

Public service knowledge

Job description

Louth Co is seeking a Clerical Officer in Ireland to join a local authority. The role involves providing frontline support, assisting managers and colleagues, and helping to deliver a range of services to internal and external customers.

The ideal candidate will have administrative experience, knowledge of local government structures, and proven ability to work in a team, with ICT systems experience to support service delivery and information access.