Clerical Officer

Louth Co; Leinster; On-site; EUR 25,000 - 35,000; Full time

Job summary

Louth Co is seeking a Clerical Officer in Ireland to join a local authority. The role involves providing frontline support, assisting managers and colleagues, and helping to deliver a range of services to internal and external customers.

The ideal candidate will have administrative experience, knowledge of local government structures, and proven ability to work in a team, with ICT systems experience to support service delivery and information access.

Qualifications

• Knowledge of the structure and functions of local government.
• Ability to demonstrate capacity in the competency areas of Understanding Purpose and Change, Delivering Results, Performance through People, and Local Government Knowledge & Understanding.
• Knowledge of current local government issues.
• Relevant administrative experience.
• Experience of working as part of a team.
• Experience of preparing reports and correspondence.
• Knowledge and experience of operating ICT systems.

Responsibilities

• Provide frontline support and act as a point of contact for customers.
• Assist managers and colleagues to achieve work goals.
• Support service delivery across the organisation to deliver quality services.

Skills

Administrative experience

Teamwork

Report writing

ICT systems knowledge

Public service knowledge

Job description

The Role of the Clerical Officer

The Clerical Officer is a key frontline support position within the Council and is assigned to a service delivery area or to support a functional area as required. The role involves supporting managers and colleagues and working as part of a team in meeting work goals and objectives and delivering quality services to internal and external customers.

As part of the Local Authority's commitment to providing quality services to citizens, the Clerical Officer will assist in delivering a wide range of services across the organisation. Clerical Officers provide a point of contact for customers to carry out their business and access information about the Council's services.

The ideal candidate shall demonstrate:

• Knowledge and understanding of the structure and functions of local government
• Ability to demonstrate capacity in the competency areas of Understanding Purpose and Change, Delivering Results, Performance through People, and Local Government Knowledge & Understanding
• Knowledge of current local government issues
• Relevant administrative experience
• Experience of working as part of a team
• Experience of preparing reports and correspondence
• Knowledge and experience of operating ICT systems.