Front Office Receptionist

The iNUA Hotel Collection; Little Island; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Free meals on duty

Free parking

Staff discounts on hotel rates

Employee assistance programme

Job summary

Radisson Blu Hotel, Cork is seeking a Full-Time Receptionist to be the friendly face at the front desk, delivering seamless check-in and check-out and handling guest inquiries. You will coordinate with housekeeping and reservations, process payments, and maintain a welcoming lobby, contributing to a high-standard guest experience.

You will work as part of the Front Office team, providing excellent service in a busy hotel environment and supporting colleagues across departments as needed.

Qualifications

• Previous experience in a customer-facing role (hospitality desirable).
• Excellent communication and interpersonal skills are essential.
• Strong organisational skills and attention to detail are required.
• Ability to work well under pressure in a busy environment and maintain a positive attitude.

Responsibilities

• Greet guests warmly and professionally at the front desk.
• Manage check-ins, check-outs and reservations using hotel systems.
• Handle guest inquiries in person, by phone, and by email.
• Assist with billing, payments, and daily cash procedures.
• Coordinate with housekeeping, reservations, and other departments to ensure a smooth stay.
• Maintain the lobby and front desk areas to brand standards.
• Support the Front Office Manager and wider team as needed.

Skills

Communication skills

Interpersonal skills

Organisational skills

Attention to detail

Customer service

Flexibility

Hospitality experience desirable

PMS experience (Opera)

Tools

PMS systems (Opera)

Job description

Part of The iNUA Collection

Full-Time Receptionist

Radisson Blu Hotel, Cork

Are you passionate about delivering exceptional guest experiences? Do you thrive in a warm, fast-paced hotel environment where no two days are the same? The Radisson Blu Hotel, Cork is delighted to invite applications for a Full-Time Receptionist to join our dynamic Front Office team.

About Us

Located just minutes from Cork City, the award-winning Radisson Blu Cork is renowned for its outstanding service, relaxing spa, and welcoming atmosphere. As part of The iNUA Collection, we invest in our people, offering excellent career development opportunities within one of Ireland’s leading hospitality groups.

About The Role

As a Receptionist, you will be the friendly face and first point of contact for our guests. You will deliver a seamless check-in and check-out experience, support guest queries, and contribute to the smooth running of the Front Office department.

Key Responsibilities

• Greet all guests warmly and professionally while delivering a high-standard, personalised service
• Manage check-ins, check-outs and reservations efficiently using our hotel systems
• Handle guest enquiries in-person, by phone, and by email
• Assist with billing, payments, and daily cash procedures
• Coordinate with housekeeping, reservations, and other departments to ensure an outstanding guest stay
• Maintain the lobby and front desk areas to brand standards
• Support the Front Office Manager and wider team as needed

What We’re Looking For

Essential

• Previous experience in a customer-facing role (hospitality experience desirable)
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Ability to work well under pressure in a busy environment
• A positive attitude, warm personality, and genuine passion for guest service
• Flexibility to work shifts, including mornings, evenings, weekends, and holidays

Desirable

• Front Office or hotel reception experience
• Experience with PMS systems such as Opera or similar
• Additional languages

Why Join Us?

At the Radisson Blu Cork and The iNUA Collection, we pride ourselves on fostering a supportive, inclusive and growth-focused environment. As part of our team, you will enjoy:

• Opportunities for career progression across 14 hotels nationwide
• Comprehensive training and development programmes
• Discounted rates across The iNUA Collection hotels
• Access to our Employee Assistance Programme
• Free meals on duty
• Free parking
• Staff discounts on spa treatments, dining, and more

Ready to Join Our Team?

If you are friendly, motivated, and passionate about hospitality, we would love to hear from you.

Apply today and become part of a team that truly cares.