Front-Line Customer Service & Admin Specialist

Clean (Ire) Refuse & Recycling Co.; Trim; On-site; EUR 23,000 - 32,000; Full time

Benefits offered by this job

Company pension

Employee discount

On-site parking

Private medical insurance

Wellness program

Job summary

Full Circle Packaging in Trim, Ireland is looking for an office administrator / customer service representative to support the new Irish Deposit Return scheme and manage regional packaging material collection from retail outlets. The role is based in Trim with excellent terms and conditions for the right candidate.

The position involves inbound inquiries, general office tasks, data entry, and contributing to process improvements within a team-focused environment.

Qualifications

• Previous Customer Service/Administration experience.
• Proficient IT skills (particularly in the use of Microsoft Office).
• Ability to work well within a multi-skilled team.

Responsibilities

• Responding to inbound customer calls/emails within agreed service levels.
• General office administration
• Answering queries promptly and effectively.
• Accurate and efficient data entry to the relevant systems.
• Contributing to process improvements whenever possible.
• Working as part of a team to achieve high customer service satisfaction.

Skills

Customer service

Administration

MS Office

Tools

Microsoft Office

Job description

Full Circle Packaging in Trim, Ireland is looking for an office administrator / customer service representative to support the new Irish Deposit Return scheme and manage regional packaging material collection from retail outlets. The role is based in Trim with excellent terms and conditions for the right candidate.

The position involves inbound inquiries, general office tasks, data entry, and contributing to process improvements within a team-focused environment.