Full-time Receptionist Front Desk · Dublin

RIU Hotels group.; Dublin; On-site; EUR 29,000 - 36,000; Full time

Benefits offered by this job

Exclusive employee benefits

Job summary

RIU Hotels & Resorts in Dublin, Ireland is seeking a friendly Receptionist to join our dynamic team. You will welcome guests, manage check-in/check-out, handle inquiries, and coordinate with departments to ensure an exceptional guest experience.

We require at least 2 years front office experience in a luxury hotel, strong communication and multitasking skills, and fluency in English. The role offers a 40-hour week and a salary of €32,364 per annum with exclusive employee benefits.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask in a busy reception.
• Attention to detail and organizational skills.
• Basic computer proficiency and knowledge of hotel software.

Responsibilities

• Greet and welcome guests with a friendly and hospitable demeanor.
• Manage check-in and check-out processes efficiently.
• Address guest inquiries and concerns professionally.
• Coordinate with departments to ensure a seamless guest experience.
• Maintain a tidy and organized reception area.
• Handle phone calls and emails from guests and prospective clients.

Skills

Communication

Multitasking

Attention to detail

Hotel software

Organization

Job description

Please note, this job is located in Dublin, Ireland.

About RIU Hotels & Resorts

At RIU Hotels & Resorts, we are leaders in the hospitality industry, boasting over 100 hotels in more than 20 countries worldwide. Every day, we strive to deliver unforgettable experiences to our guests in some of the planet's most stunning destinations. Our hallmark is excellence in service, innovation, and a team that makes a difference.

If you share our commitment to service excellence and wish to be part of a fast-growing, global company, this opportunity is for you!

Job Overview: Friendly and Professional Receptionist

We are seeking to hire a Receptionist to join our dynamic team at RIU Hotels & Resorts. This role is crucial in ensuring our hospitality standards continue to make a notable impact on our guests' experience. If you are proactive, customer-oriented, and motivated by challenges, we want to meet you.

Key Responsibilities

• Greet and welcome guests with a friendly and hospitable demeanor.

• Manage check-in and check-out processes efficiently.

• Address guest inquiries and concerns promptly and professionally.

• Coordinate with other departments to ensure a seamless guest experience.

• Maintain a tidy and organized reception area.

• Handle phone calls and emails from guests and prospective clients.

Essential Skills

• Strong communication and interpersonal skills.

• Ability to multitask and handle a busy reception area efficiently.

• Attention to detail and organizational skills.

• Basic computer proficiency and familiarity with hotel management software.

Valuable Experience

• Minimum 2 years front office experience in a luxury hotel setting.

• Fluency in multiple languages is a plus.

• Fluency in written and spoken English essential

• Successful candidates must be legally permitted to work 40 hours per week

Why You Should Join Us

• A vibrant, multicultural work environment that is always evolving.

• Continuous development and training opportunities.

• Exclusive benefits for RIU Hotels & Resorts employees.

• Be part of a passionate team dedicated to providing excellence.

• Salary €32,364 per annum

If you are looking to thrive in a dynamic environment that offers a personal and family-like atmosphere, and be part of a global company that values your potential, this is your opportunity.

Our Commitment

At RIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome applications from all candidates, regardless of gender, ethnic origin, religion, disability, age, sexual orientation, or gender identity. We believe a diverse team enriches our culture and enhances service excellence.

We are also strongly committed to sustainability and social responsibility. Through our Proudly Committed strategy, we place sustainability at the core of all our decisions. This program reflects our dedication to minimizing environmental impact, promoting responsible practices, and contributing positively to the communities where we operate.

By joining RIU, you will be part of a company that seeks not only service excellence but also to make a positive impact on the world.,32