French-Speaking Credit & Collections Analyst - Hybrid Dublin

Blyncsy; Dublin; Hybrid; EUR 40.000 - 48.000; Vollzeit

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Zusammenfassung

Bentley Systems in Dublin is seeking a Credit & Collections Analyst to join our shared service center. You will manage a ledger of accounts receivable across EMEA with focus on cash collection, DSO control, and customer inquiries by phone and email.

Fluent English and native French are required, and you will collaborate with Account Managers and Operations in a hybrid environment. The role emphasizes accuracy in Workday and Salesforce records, disciplined follow-up on disputes, reconciliations,

Qualifikationen

• Native French and fluent English required.
• Degree in Business Administration or Finance preferred, or equivalent experience.
• Attention to detail and very organized.
• Proficiency in Excel, Word, and Outlook required.
• Strong communication skills.
• Results driven and target-focused.
• Problem-solving skills.
• Self-motivated and ability to show persistence.

Aufgaben

• Collect cash for a ledger of accounts receivables in EMEA.
• Ensure that cash targets are met, and payment terms are respected.
• Keep overdue and DSO under control and to the minimum.
• Contact clients by phone and email regularly to confirm payment of invoices.
• Record contact activity and invoice status in Workday.
• Escalate issues to Credit and Collections Management and Account Managers when their intervention or awareness is required.
• Create a document and follow up on dispute cases in Workday and Salesforce.
• Perform account reconciliation to ensure that outstanding balances are correct.
• Review unapplied credits and handle refund requests.
• Address, reply and resolve queries of users by phone, email, and Service Now.

Kenntnisse

Communication skills

Attention to detail

Organized

Excel

Word

Outlook

Problem-solving

Persistence

Self-motivated

Ausbildung

Business/Finance degree

Tools

Workday

Salesforce

ServiceNow

Jobbeschreibung

Bentley Systems in Dublin is seeking a Credit & Collections Analyst to join our shared service center. You will manage a ledger of accounts receivable across EMEA with focus on cash collection, DSO control, and customer inquiries by phone and email.

Fluent English and native French are required, and you will collaborate with Account Managers and Operations in a hybrid environment. The role emphasizes accuracy in Workday and Salesforce records, disciplined follow-up on disputes, reconciliations,