Credit & Collections Analyst, French Speaker

Blyncsy; Dublin; Hybrid; EUR 40,000 - 48,000; Full time

Benefits offered by this job

Bentley Impact Day: take a day off to

Celebrating milestone achievements via

Inclusion, belonging and wellbeing •全球

Job summary

Bentley Systems in Dublin is seeking a Credit & Collections Analyst to join our shared service center. You will manage a ledger of accounts receivable across EMEA with focus on cash collection, DSO control, and customer inquiries by phone and email.

Fluent English and native French are required, and you will collaborate with Account Managers and Operations in a hybrid environment. The role emphasizes accuracy in Workday and Salesforce records, disciplined follow-up on disputes, reconciliations,

Qualifications

• Native French and fluent English required.
• Degree in Business Administration or Finance preferred, or equivalent experience.
• Attention to detail and very organized.
• Proficiency in Excel, Word, and Outlook required.
• Strong communication skills.
• Results driven and target-focused.
• Problem-solving skills.
• Self-motivated and ability to show persistence.

Responsibilities

• Collect cash for a ledger of accounts receivables in EMEA.
• Ensure that cash targets are met, and payment terms are respected.
• Keep overdue and DSO under control and to the minimum.
• Contact clients by phone and email regularly to confirm payment of invoices.
• Record contact activity and invoice status in Workday.
• Escalate issues to Credit and Collections Management and Account Managers when their intervention or awareness is required.
• Create a document and follow up on dispute cases in Workday and Salesforce.
• Perform account reconciliation to ensure that outstanding balances are correct.
• Review unapplied credits and handle refund requests.
• Address, reply and resolve queries of users by phone, email, and Service Now.

Skills

Communication skills

Attention to detail

Organized

Excel

Word

Outlook

Problem-solving

Persistence

Self-motivated

Education

Business/Finance degree

Tools

Workday

Salesforce

ServiceNow

Job description

Location: Dublin, Ireland (Hybrid – 2 days per week in the office)

Position Summary:

Our Credit & Collections Team is seeking an analyst to join our shared service center. This person will have excellent communication skills and be extremely organized. This is a great opportunity to join a collaborative team and develop your career within a multinational software company.

Native French and fluent English required.

Responsibilities:

• Collect cash for a ledger of accounts receivables in EMEA.


• Ensure that cash targets are met, and payment terms are respected.


• Keep overdue and DSO under control and to the minimum.


• Contact clients by phone and email regularly to confirm payment of invoices.


• Record contact activity and invoice status in Workday.


• Escalate issues to Credit and Collections Management and Account Managers when their intervention or awareness is required.


• Create a document and follow up on dispute cases in Workday and Salesforce.


• Perform account reconciliation to ensure that outstanding balances are correct.


• Review unapplied credits and handle refund requests.


• Address, reply and resolve queries of users by phone, email, and Service Now.

Qualifications:

• Native French and fluent English required.


• Degree in Business Administration or Finance preferred, or equivalent experience.


• Attention to detail and very organized.


• Proficiency in Excel, Word, and Outlook required.


• Strong communication skills.


• Results driven and target-focused.


• Problem-solving skills.


• Self-motivated and ability to show persistence.

This is a Hybrid role.

What We Offer:

• Step into a collaborative work environment where ideas flourish, and teamwork propels us forward towards shared success.


• An attractive salary and benefits package.


• Bentley Impact Day: take a day off from work to volunteer with an organization of your choice.


• Celebrate milestone achievements and moments that matter through our colleague recognition award programs and our Bentley Achievers platform.


• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.


• Be part of a company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.

Who We Are:

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries.

Equal Opportunity Employer:

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.