Foodhall Team Lead - Elevate Service & Store Ops

Avoca; Wicklow; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Pension Scheme

Professional Development

Employee Assistance Programme

Employee Referral Bonus

Family Friendly Policies

Life Assurance Benefit

Cycle To Work Scheme

Health & Wellness Programmes

Employee Competitions & Incentives

Job summary

Avoca Kilmacanoge Foodhall is seeking a full-time Team Lead to support the management team and supervise the department in the manager's absence. You will help run day-to-day operations, including opening and closing duties, cash handling, and delivering excellent customer service.

The role requires experience in the food industry and a track record of responsibility, with a focus on teamwork, flexibility with rostering, and contributing to a welcoming, quality-driven in-store experience.

Qualifications

• Experience in the food industry.
• Proven track record of seeking responsibility.
• Experience in cash handling and customer service.
• Ability to lead a team and work across shifts.

Responsibilities

• Provide exceptional customer service and address complaints to resolution.
• Handle cash reconciliation and end-of-day procedures.
• Assist with opening/closing duties when manager is absent.
• Upsell products and advise customers on options.
• Process payments and refunds while maintaining service quality.
• Demonstrate teamwork and flexibility in a fast-paced foodhall environment.

Skills

Customer service

Cash handling

Upselling

Team leadership

Job description

Avoca Kilmacanoge Foodhall is seeking a full-time Team Lead to support the management team and supervise the department in the manager's absence. You will help run day-to-day operations, including opening and closing duties, cash handling, and delivering excellent customer service.

The role requires experience in the food industry and a track record of responsibility, with a focus on teamwork, flexibility with rostering, and contributing to a welcoming, quality-driven in-store experience.