Food & Beverage Assistant — Luxury Hotel Dining

The Montenotte; Cork; On-site; EUR 24,000 - 28,000; Full time

Job summary

The Montenotte in Cork, Ireland, is seeking a Food and Beverage Assistant to join our team, delivering brand standards for service of Food & Beverage across the bar and restaurant and ensuring guests enjoy a friendly, efficient, and professional experience.

You will greet guests warmly, maintain high cleanliness levels, wear the correct uniform with name badge, stay presentable at all times, and handle complaints professionally, ensuring guest satisfaction and timely escalation to a supervisor.

Qualifications

• To follow agreed Brand Standards for service of Food & Beverage
• To serve all our guests in a friendly, efficient and professional manner
• To ensure cleanliness levels are maintained to a high standard in the bar and restaurant
• To greet all guests in a warm and friendly manner
• To ensure the correct uniform including name badge is worn at all times
• All staff should be presentable at all times and in adherence with the grooming standards in the staff handbook
• To deal with any customer complaints in a professional and efficient manner, ensuring guest satisfaction at all times
• To ensure any complaints and incidents are brought to your manager or supervisors attention at the time

Job description

The Montenotte in Cork, Ireland, is seeking a Food and Beverage Assistant to join our team, delivering brand standards for service of Food & Beverage across the bar and restaurant and ensuring guests enjoy a friendly, efficient, and professional experience.

You will greet guests warmly, maintain high cleanliness levels, wear the correct uniform with name badge, stay presentable at all times, and handle complaints professionally, ensuring guest satisfaction and timely escalation to a supervisor.