Food & Beverage Assistant

Ballymascanlon Hotel & Golf Resort

Leinster

On-site

EUR 19,000 - 21,000

Full time

6 days ago

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Benefits offered by this job

Learning & Development oppportunities

Refer a Friend Program

Employee Recognition Awards

Team Member Accommodation & F&B (A

Complimentary parking

Job summary

Ballymascanlon Hotel & Golf Resort is recruiting a Food & Beverage Assistant to deliver friendly, efficient service across restaurant, bar, breakfast and events. You will take orders, serve food and drinks, upsell where appropriate and help maintain high standards of cleanliness.

Role requires strong customer service, teamwork and flexibility, with duties spanning front-of-house activities and close liaison with kitchen and management teams. Previous hospitality experience is advantageous.

Qualifications

Excellent customer service and communication skills.
Friendly, positive and professional attitude.
Ability to work effectively in a fast-paced environment.
Strong teamwork and attention to detail.
Good time-management and organisational skills.
Flexible availability, including weekends and evenings where required.
Previous hospitality, restaurant, hotel or bar experience is an advantage but may not always be essential.
Knowledge of food hygiene and health & safety procedures is desirable.

Responsibilities

Welcome and assist guests in a friendly and professional manner.
Take accurate food and beverage orders and deliver them promptly.
Prepare and serve food, beverages, tea and coffee according to company standards.
Set up and clear tables, restaurant areas, bars and function rooms.
Maintain high standards of cleanliness, hygiene and personal presentation.
Provide accurate information about menus, food and beverages, including dietary requirements and allergens.
Handle guest requests and resolve queries professionally, escalating issues when necessary.
Operate tills and process cash and card payments accurately.
Maintain good knowledge of food and beverage menus and assist with upselling where appropriate.
Work closely with kitchen, bar and management teams to ensure smooth service.
Follow all food safety, health and safety, licensing and company procedures.
Replenish stock and maintain service areas throughout the shift.
Support colleagues and other departments during busy periods.
Contribute to achieving excellent guest satisfaction and departmental targets.

Skills

Customer service

Communication

Fast-paced environment

Teamwork

Time management

Flexible availability

Hospitality experience

Job description

Job Description

Location

Ballymascanlon House, Ballymascanlon

Ballymascanlon Hotel & Golf Resort is currently recruiting for experienced Food & Beverage Assistant to join the Team.

The Ballymascanlon Hotel is a four-star property set on 130 acres of beautiful parkland, this impressive Victorian House forms the heart of this Hotel. It is one of the most remarkable historical estates in Ireland dating back to 833 A.D.

About The Role

Job Summary

The Food & Beverage Assistant is responsible for providing friendly, professional and efficient service to guests across restaurant, bar, breakfast and event areas. The role involves taking and serving food and beverage orders, maintaining high standards of cleanliness and presentation, and ensuring an excellent customer experience.

Key Responsibilities

Welcome and assist guests in a friendly and professional manner.
Take accurate food and beverage orders and deliver them promptly.
Prepare and serve food, beverages, tea and coffee according to company standards.
Set up and clear tables, restaurant areas, bars and function rooms.
Maintain high standards of cleanliness, hygiene and personal presentation.
Provide accurate information about menus, food and beverages, including dietary requirements and allergens.
Handle guest requests and resolve queries professionally, escalating issues when necessary.
Operate tills and process cash and card payments accurately.
Maintain good knowledge of food and beverage menus and assist with upselling where appropriate.
Work closely with kitchen, bar and management teams to ensure smooth service.
Follow all food safety, health and safety, licensing and company procedures.
Replenish stock and maintain service areas throughout the shift.
Support colleagues and other departments during busy periods.
Contribute to achieving excellent guest satisfaction and departmental targets.

Key Skills & Requirements

Excellent customer service and communication skills.
Friendly, positive and professional attitude.
Ability to work effectively in a fast-paced environment.
Strong teamwork and attention to detail.
Good time-management and organisational skills.
Flexible availability, including weekends and evenings where required.
Previous hospitality, restaurant, hotel or bar experience is an advantage but may not always be essential.
Knowledge of food hygiene and health & safety procedures is desirable.

Employee Benefits

Learning & Development oppportunities
Refer a Friend Program
Employee Recognition Awards
Team Member Accommodation & F&B discounts in Windward Management properties
Complimentary parking

References

All employment offers made are subject to a valid work permit and us receiving a satisfactory reference

About Windward Management

Ballymascanlon Hotel & Golf Resort is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Skills Needed

Managerial / Operational, Hospitality

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

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