Food & Beverage Assistant

The Metropole Hotel Cork; Cork; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Competitive rate of pay

Relocation Assistance

Company Pension Scheme

Death in Service Benefit

Employee referral bonus

Friends & Family discounts

Special hotel rates

Paid internal and external training

Mental Health First Aiders

Team social & wellbeing events

Team Member of The Month

Meals on Duty

Leap Card assistance

Job summary

The Metropole Hotel Cork is looking for a Food & Beverage Assistant to join our bar and restaurant team on Cork MacCurtain Street. If you enjoy guest-facing roles, engaging with guests, and thriving in a buzzing environment, this is the right role for you.

Two shifts are available: part-time and full-time. The ideal candidate will bring warmth, a positive attitude, teamwork, and the ability to use initiative while delivering excellent service in a busy hotel setting.

Qualifications

• Previous hospitality experience welcomed.
• Warm, positive personality with genuine guest care.
• Team player and able to use own initiative when needed.

Responsibilities

• Report for duty on time and in the correct uniform.
• Maintain tidiness and cleanliness of the work area and dining spaces.
• Set tables to required lay-up and restock stations as needed.
• Take orders, handle billing and cash-up at shift end.
• Serve food and beverages in restaurant, bar, meeting rooms or banqueting areas.
• Ensure high hygiene standards and safety procedures are followed.
• Communicate services and facilities to guests and handle complaints professionally.
• Attend monthly department meetings and training sessions.

Skills

hospitality experience

guest care

team player

initiative

Job description

• To help control linen stocks.

We are recruiting for the role of Food & Beverage Assistant ( Part time and Full time) to join our bar and restaurant team in the Metropole Hotel on Cork MacCurtain Street. If you love working in a guest facing role, engaging with our guests, do your best work as part of a tight knit team, and relish the challenge of a buzzing environment then this role is for you.

The main duties will include:

• To report for duty on time and in the correct uniform.
• To assist in the general tidiness and cleanliness of the working area and still room.
• Set tables to required lay-up.
• To help control linen stocks.
• To prepare mis-en -place for the next shift.
• Ensure stations are ready for service, cleaned and stocked.
• Set up the working area for the next shift.
• Taking orders, billing & do the end of shifts cash up.
• To work in the restaurant, bar, meeting rooms or banqueting areas as required.
• To serve food & beverages during functions to the Trigon Hotel Group standards.
• To ensure that the restaurant, bar, meeting rooms & banqueting areas are kept clean at all times.
• Follow rigidly and observe all hygiene regulations.
• Ensure the accuracy of all floats by checking them and reporting irregularities.
• You are responsible for the efficient dispensing and servicing of drinks and food if required.
• To communicate our services and facilities to guests as required.
• To deal with any customer complaints in a professional manner according to Trigon Hotel Group guidelines and to notify management of these.
• To ensure that the guests' needs and requirements are met.
• To ensure a high standard of personal hygiene and grooming according Trigon Hotel Group guidelines & Standards
• To ensure that all reasonable care is taken for the health and safety of yourself, other employees, guests and other persons on the premises.
• To carry out fire drills.
• To observe all safety procedures and rules.
• To report and where possible take action on incidents of accidents or damage.
• To attend the monthly department staff meeting.
• To attend & participate in all training courses as notified to you by management.
• To carry out any other duties as may be notified to you by management.
• To ensure that all fire doors are closed and that fire routes are kept clear at all times.
• To be aware and comply with company policy regarding: Fire, Health & Safety, Hygiene, Food Hygiene, Customer Care & Security.
• To read, understand and comply with your responsibilities as defined in the Health & Safety Statement.

The ideal candidate:

• Previous experience is welcomed
• Warm, positive personality with genuine interest in guest care
• Team player and also willing to use own initiative when needed

Benefits

• Competitive rate of pay
• Relocation Assistance
• Access to our Company Pension Scheme
• Death in Service Benefit
• Employee referral bonus
• Friends & Family discounts across our restaurants
• Special rates in our hotel accommodation
• Paid internal and external training days
• Access to Trained Mental Health First Aiders
• Team Member Social & Wellbeing Events
• Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
• Meals on Duty
• Assistance with Leap Cards