Food And Beverage Assistant (Breakfast)

Crowne Plaza, Blanchardstown

Blanchardstown

On-site

EUR 24,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Staff restaurant

Free car parking onsite

Training and development

IHG Rewards

Friendly work environment

Flexible work-life balance

Employee recognition schemes

Bike to work scheme

Uniform provided - dry cleaning

Employee rate after 6 months

Refer a Friend €500

Hotel events and celebrations

Job summary

Crowne Plaza Dublin Blanchardstown is seeking a Food & Beverage Assistant with Barista experience to join our Breakfast Team. The role requires early shifts from 6am and offers a fast-paced hotel environment within a global brand.

Ideal candidates will handle guest requests, upsell effectively, and collaborate across departments to ensure guest satisfaction. Training, staff facilities, and employee benefits accompany this opportunity.

Qualifications

Experience in Food & Beverage operations and breakfast service.

Responsibilities

Carry out duties in Food & Beverage and Conference & Banqueting to required standards.
Handle guest queries promptly and efficiently.
Meet guest requests (VIPs, Regulars, Groups) and upsell where appropriate.
Record sales accurately and maximize revenue.
Create guest profiles and update Fidelio system.
Follow up on guest requests to ensure satisfaction.
Process charges for groups and individuals efficiently.
Maximize seating capacity without compromising standards.
Follow Responsible Serving Of Alcohol policy.
Monitor competitors and market changes to adjust services/rates.
Coordinate with other departments to meet guest requests.
Be aware of menu updates, promotions, or events in hotel area.
Organise and assist with guest and staff promotional events.

Skills

Barista experience

Job description

Bright Smiles Required!

Crowne Plaza Dublin | Blanchardstown is currently accepting applications for the role of Food and Beverage Assistant, with Barista experience to join our Breakfast Team. This is a fantastic opportunity to work in a fast paced and busy environment in an internationally branded hotel.

Please note, this role will involve early morning shifts from 6am / 6.30am.

Our Hotel.

Perks of Joining Crowne Plaza Dublin | Blanchardstown.

Competitive salary – including many great benefits including…
Our fantastic staff restaurant, to ensure you are well looked after.
Free & Secure Car parking onsite.
Continuous Training and Development so you can progress your career with Tifco.
IHG Rewards team membership – travel the world with over 6,000 partner hotels worldwide.
Friendly and professional work environment.
Flexibility to ensure a positive work/life balance.
Award winning employee recognition schemes.
Bike to work scheme.
Full uniform provided including free Dry Cleaning
Award winning Employee Assistance Program with Spectrum Health.
After 6 months service, avail of our Complimentary Room and Employee Rate benefit within Tifco Hotel Group.
Earn €500 Refer a Friend scheme.
Regular hotel and team events and year-end company celebrations.

The ideal candidate would have experience in the below.

To carry out all the duties in the Food and Beverage and Conference & Banqueting Departments as required to the standards as laid down in the standard of performance manuals
To ensure all guests queries are handled promptly and efficiently
To ensure all guest requests are met i.e. VIP's, Regulars, and Group Attendees & Special Requirements
To maximize in revenue, through up selling and additional sales, efficient recording of sales
To create a guest profile for all groups and/or individuals and update through the Fidelio system
To follow up promptly on any guest request and ensure guest satisfaction is achieved
To process all charges for groups and individuals efficiently
To maximize seating capacity without compromising standards
To ensure compliance to the Responsible Serving Of Alcohol policy
To be aware of relevant competitor information and market changes to suggest and support changes to our services / rates as appropriate
To constantly liaise with other departments to ensure all guest requests are attended to efficiently
To be fully aware of any menu updates, hotel promotions, corporate promotions or special activities going on in the hotel/area
To organise and assist with carrying out any reasonable guest and staff promotional events when required