FM Account Coordinator - Service Delivery

Hyreus; Dublin; On-site; EUR 40,000 - 52,000; Full time

Job summary

Hyreus in Dublin is seeking an experienced FM Account Coordinator to support day-to-day management of customer accounts and maintenance contracts. The role involves coordinating activities across account teams, engineers, subcontractors and customers to ensure contracts are delivered on time and to required standards.

Ideal candidates have strong administration and communication skills, experience in facilities management or service coordination, and the ability to maintain accurate records and

Qualifications

• Experience in facilities management or service coordination.
• Strong administration and record-keeping skills.
• Excellent written and verbal communication with a customer-focused approach.
• Proven ability to manage multiple tasks and deadlines in a busy FM environment.

Responsibilities

• Coordinate day-to-day facilities management activities across assigned customer accounts.
• Schedule and monitor planned preventive maintenance (PPM) and reactive maintenance works.
• Liaise with engineers, subcontractors, suppliers and customers to ensure service requests are completed efficiently.
• Track work orders from initial request through to completion, maintaining up-to-date records.
• Monitor SLAs, KPIs and contractual obligations to ensure service delivery.

Skills

Facilities management

Service coordination

Administration

Communication

Organisational skills

Record keeping

MS Office

CMMS/FM systems

Tools

CMMS

Job description

Hyreus in Dublin is seeking an experienced FM Account Coordinator to support day-to-day management of customer accounts and maintenance contracts. The role involves coordinating activities across account teams, engineers, subcontractors and customers to ensure contracts are delivered on time and to required standards.

Ideal candidates have strong administration and communication skills, experience in facilities management or service coordination, and the ability to maintain accurate records and