Floor Supervisor

Musgrave; Limerick; On-site; EUR 30,000 - 42,000; Full time

Job summary

Musgrave in Limerick is seeking a Floor Supervisor for the MarketPlace to oversee daily department operations and drive performance. You will manage stock levels, implement promotions, and ensure high standards of merchandising and customer service in a fast-paced retail environment.

The role requires 3–5 years in retail/wholesale and 1–2 years of team leadership, with strong knowledge of grocery retail or foodservice markets.

Qualifications

• 3–5 years’ experience within a retail or wholesale department.
• 1–2 years’ experience leading a team.
• Strong understanding of grocery retail and/or foodservice markets.

Responsibilities

• Consistently achieve and improve all operational KPIs (standards, availability, wastage, labour, mystery shopper, etc.).
• Achieve all Health & Safety, HACCP, and SOP audit requirements.
• Ensure all areas of the department are merchandised to the highest standards.
• Execute promotions in line with promotional guidelines.
• Ensure full compliance with all Standard Operating Procedures.
• Support the Floor Manager in delivering sales, margin, range, execution, replenishment, picking, and compliance targets.
• Control waste, markdown, and shrinkage within the department.
• Build strong, influential relationships with customers to understand and meet their needs.
• Deliver excellent customer service, focusing on maximising profitable sales and building customer loyalty.
• Work in partnership with the re-order team to ensure correct stock levels and take responsibility for specific orders where required.
• Implement effective stock management practices, including date checks and stock rotation.
• Ensure strict adherence to HACCP requirements and maintain all required records accurately.
• Monitor and evaluate performance regularly and take appropriate action to achieve results.
• Build and sustain a high-performing, engaged team through clear direction, stretch targets, and regular performance reviews.
• Proactively manage underperformance and recognise high performance.
• Demonstrate Musgrave leadership skills and values, holding self and others accountable for achieving objectives.
• Support the development and progression of team members to ensure succession within the branch and group.
• Ensure departments are appropriately resourced to maximise efficiency and productivity in a cost-effective manner.
• Provide ongoing training and development for all colleagues.
• Communicate clearly and positively to ensure colleagues understand their role in delivering business objectives.
• Ensure full compliance with all legislative requirements and company policies relating to Health & Safety, Environmental Health, and food safety.

Skills

Team leadership

Retail knowledge

Job description

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We’re proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve.

We’re committed to becoming the most trusted and sustainable business in Ireland, and we’re looking for dynamic, forward-thinking individuals to join us on this journey. We have a vacancy for a Supervisor in our Limerick Marketplace.

Floor Supervisor in our Limerick MarketPlace

This role is responsible for the daily operation of the department.

What you’ll be doing:

Key Responsibilities

• Consistently achieve and improve all operational KPIs (standards, availability, wastage, labour, mystery shopper, etc.).
• Achieve all Health & Safety, HACCP, and SOP audit requirements.
• Ensure all areas of the department are merchandised to the highest standards.
• Execute promotions in line with promotional guidelines.
• Ensure full compliance with all Standard Operating Procedures.
• Support the Floor Manager in delivering sales, margin, range, execution, replenishment, picking, and compliance targets.
• Control waste, markdown, and shrinkage within the department.
• Build strong, influential relationships with customers to understand and meet their needs.
• Deliver excellent customer service, focusing on maximising profitable sales and building customer loyalty.
• Work in partnership with the re-order team to ensure correct stock levels and take responsibility for specific orders where required.
• Implement effective stock management practices, including date checks and stock rotation.
• Ensure strict adherence to HACCP requirements and maintain all required records accurately.
• Monitor and evaluate performance regularly and take appropriate action to achieve results.
• Build and sustain a high-performing, engaged team through clear direction, stretch targets, and regular performance reviews.
• Proactively manage underperformance and recognise high performance.
• Demonstrate Musgrave leadership skills and values, holding self and others accountable for achieving objectives.
• Support the development and progression of team members to ensure succession within the branch and group.
• Ensure departments are appropriately resourced to maximise efficiency and productivity in a cost-effective manner.
• Provide ongoing training and development for all colleagues.
• Communicate clearly and positively to ensure colleagues understand their role in delivering business objectives.
• Ensure full compliance with all legislative requirements and company policies relating to Health & Safety, Environmental Health, and food safety.

What we’re looking for:

Education & Experience

The successful candidate will have:

• 3–5 years’ experience within a retail or wholesale department.
• Strong understanding of grocery retail and/or foodservice markets.
• 1–2 years’ experience leading a team.

Why Musgrave?

Career Development:

With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.

Collaborative Environment:

Work alongside a passionate team, where your contributions will make a significant impact

Innovation Focus:

Be part of a company that values forward-thinking solutions

Community Focus

Be part of a company that truly values its communities and strives to make a positive impact.

Be Part of a Legacy

Join a company with a long-standing commitment to community and innovation.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.