Fitness Club Operations Lead

Retrofitness, LLC; Listowel Municipal District; On-site; EUR 35,000 - 52,000; Full time

Job summary

Retro Fitness in Ireland invites applications for a club operations professional. You will assist in managing revenue and expenses, maintain top-tier customer service, handle member and staff issues professionally, and help train and evaluate all club employees.

You will schedule Front Desk, Child Sitting and Maintenance teams, ensure proper attire, monitor management websites daily, oversee inventory, and act as a liaison to the manager.

Responsibilities

• Assist in managing the club's revenue and expense goals.
• Maintain Retro Fitness’s high level of customer service.
• Responsible for handling member and employee issues in a professional and timely manner.
• Assist in training, motivating, directing, coaching and evaluating all club employees.
• Maximize member retention by ensuring high levels of customer service and cleanliness of the club.
• Assist in managing the Front desk, Child Sitting, and Maintenance Employees to ensure policies and procedures as outlined in the Operations Manual are followed at all times.
• Create and maintain schedules for the Front Desk, Child Sitting, and Maintenance staff.
• Ensures that all staff are wearing proper attire.
• Monitor all websites given to by Management on a daily basis.
• Assist in managing all aspects of inventory; entering, ordering, reconciling incoming merchandise, etc.
• Can serve as a liaison for the Manager
• Perform any and all other duties as assigned by the facility manager

Job description

Retro Fitness in Ireland invites applications for a club operations professional. You will assist in managing revenue and expenses, maintain top-tier customer service, handle member and staff issues professionally, and help train and evaluate all club employees.

You will schedule Front Desk, Child Sitting and Maintenance teams, ensure proper attire, monitor management websites daily, oversee inventory, and act as a liaison to the manager.