Field Services Engineer

Crossley Scott Limited; Dublin; On-site; EUR 42,000 - 56,000; Full time

Job summary

Crossley Scott Limited in Dublin is seeking an experienced EV Charging Field Technician to join a growing team. You will install, commission and maintain EV charging infrastructure across domestic and commercial sites.

The role combines electrical work, charger commissioning, fault finding and customer support, with travel to customer locations and on-site visits.

Qualifications

• 2–5 years of hands-on field technician experience.
• Strong understanding of AC electrical systems and wiring diagrams.
• Experience with EVSE manufacturers such as ABB, Delta, Siemens or Wallbox.
• Experience with OCPP-based charging systems.
• Familiarity with routers, modems, Wi‑Fi and basic IT troubleshooting.

Responsibilities

• Commission and configure AC and DC EV charging units.
• Set up chargers and establish connectivity with backend systems.
• Carry out preventive maintenance, repairs and fault finding on EVSE.
• Provide first- and second-line technical support for EV charging stations and software platforms.
• Support customers and partners both remotely and on-site.

Skills

Field technician experience

Electrical knowledge

Customer service

IT networking

Education

Electrical/Electronics/Mechatronics qualification

Tools

Commissioning tools

Testing equipment

Mobile support apps

EVSE experience

Job description

EV Charging Field Technician | Join the Future of Electric Mobility

Dublin Area, Ireland

Are you an experienced Field Technician, Electrical Technician or EV Charging Engineer looking for your next opportunity in a rapidly growing industry?

We’re looking for a hands‑on, technically minded professional to join a growing team supporting the installation, commissioning, maintenance and technical support of EV charging infrastructure across domestic and commercial sites.

This is a varied field‑based role combining electrical work, EV charger commissioning, fault finding, connectivity, software troubleshooting and customer support.

What You’ll Be Doing

• Commission and configure AC and DC EV charging units
• Set up chargers and establish connectivity with backend systems
• Carry out preventive maintenance, repairs and fault finding on EVSE
• Conduct site surveys and complete site readiness and compliance documentation
• Diagnose issues involving charger functionality, connectivity, user access and payments
• Provide first- and second-line technical support for EV charging stations and software platforms
• Support customers and partners both remotely and on‑site
• Guide customers through troubleshooting and corrective procedures
• Respond to technical support requests by phone, email and ticketing systems within agreed SLAs
• Carry out site visits when required
• Manage supplier tickets, RMAs and third‑party support cases through to resolution
• Maintain accurate records of installations, repairs, parts replacements and support cases
• Assist with customer onboarding and provide basic product training
• Escalate complex technical issues to engineering, product, suppliers or field service teams
• Contribute to internal technical documentation and knowledge bases

About You

We’re looking for someone with 2–5 years of hands‑on field technician experience, ideally within:

You’ll need:

• Strong understanding of AC electrical systems, wiring diagrams and electrical tools
• Experience troubleshooting technical/electrical equipment
• Familiarity with routers, modems, Wi‑Fi and basic IT/network troubleshooting
• A valid driving licence and willingness to travel to customer locations
• Ability to work outdoors, lift equipment and operate safely in different environments
• Strong communication and customer service skills
• A professional, reliable and solutions‑focused approach

Experience With Any of These?

• A qualification in Electrical, Electronics, Mechatronics or a related technical discipline
• A valid electrical licence/certification where required
• Experience working with EVSE manufacturers such as ABB, Delta, Siemens or Wallbox
• Experience with OCPP-based charging systems
• Knowledge of EV charging software platforms
• Experience using commissioning tools, testing equipment or mobile support applications

Why This Opportunity?

This is an opportunity to build your career in the EV charging and electric mobility sector, working across both technical field service and customer support.

You’ll have the opportunity to work hands‑on with AC and DC charging technology, solve complex technical problems and play a direct role in keeping EV charging infrastructure operational.