Field Service Engineer (Ireland)

Videojet Technologies; Dublin; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary with commission scheme

Company pension scheme

Company car or van

26 days holiday plus public holidays

Income protection & life assurance

Health insurance

Professional onboarding and training programmes

Career coaching and development opportunities

Employee referral programme

Enhanced maternity & paternity pay

Employee assistance programme

Job summary

Videojet Technologies is seeking a Field Service Engineer based in Dublin, Ireland. The role involves installing, maintaining, and servicing Videojet equipment across Ireland. Responsibilities include troubleshooting and managing service cases. Essential qualifications include experience in field service and strong electromechanical skills. The position offers competitive salary, company car, and a range of benefits including health insurance and career development opportunities.

Qualifications

• Experience in field service or technical service roles in electrical, mechanical, or electromechanical environments.
• Strong troubleshooting skills in industrial or production environments.
• Willingness to travel extensively across Ireland.

Responsibilities

• Install and commission Videojet equipment at customer sites.
• Perform maintenance, servicing, and troubleshooting on installed equipment.
• Manage service cases from diagnosis through resolution.

Skills

Field service experience

Electromechanical troubleshooting

Valid driving licence

Ability to work independently

Tools

Industrial coding and marking technologies

Job description

Field Service Engineer

Reporting to the Field Service Manager, the Field Service Engineer installs, maintains, and services Videojet equipment at customer sites across Ireland.

Key responsibilities include:

• Installing and commissioning Videojet equipment at customer sites
• Performing maintenance, servicing, and troubleshooting on installed equipment
• Supporting product demonstrations and trials alongside the sales team
• Building strong customer relationships through excellent service and technical support
• Identifying improvement opportunities or service needs during customer visits
• Managing service cases from diagnosis through resolution with a strong sense of ownership

Essential qualifications:

• Experience in field service or technical service roles within an electrical, mechanical, or electromechanical engineering environment
• Strong electromechanical troubleshooting skills in industrial or production environments
• Valid driving licence and willingness to travel extensively across the assigned territory
• Ability to work independently while managing multiple service tasks and customer needs
• Experience with industrial coding and marking technologies (CIJ, laser coding, labeling, or similar systems) is advantageous but not essential

Benefits and perks include:

• Competitive salary with commission scheme and annual salary review
• Company pension scheme
• Company car or van
• 26 days holiday plus public holidays
• Income protection & life assurance
• Health insurance
• Professional onboarding and training programmes
• Career coaching and development opportunities
• Employee referral programme
• Enhanced maternity & paternity pay
• Employee assistance programme (legal, financial, and counselling support)

Work based in West Meat, Meath, Kildare, Dublin, with travel across Ireland (average 1–2 hours each way) and occasional overnight stays.

We value diversity and inclusion.