Field Sales & Customer Support Specialist

nan; Limerick; Remote; EUR 34,000 - 41,000; Full time

Job summary

Unknown company is seeking a customer service advisor to assist customers in a friendly and professional manner, answering inquiries by phone, email and chat, and providing information about products and services.

The role involves processing orders, handling issues and complaints, recording customer information accurately, and maintaining clear communication while working as part of a team and following procedures. This on-the-road position offers €25-€30 per hour and 25 hours per week.

Responsibilities

• Assist customers in a friendly and professional manner.
• Respond to customer inquiries by phone, email, and chat.
• Provide information about products and services.
• Process orders, handle issues, and manage complaints.
• Resolve problems quickly and effectively.
• Accurately record and maintain customer information.
• Maintain clear and courteous communication.
• Work as part of a team and follow company procedures.

Job description

Unknown company is seeking a customer service advisor to assist customers in a friendly and professional manner, answering inquiries by phone, email and chat, and providing information about products and services.

The role involves processing orders, handling issues and complaints, recording customer information accurately, and maintaining clear communication while working as part of a team and following procedures. This on-the-road position offers €25-€30 per hour and 25 hours per week.