Field IT Support Technician – Onsite in Dublin

Live Nation Worldwide, Inc.; Dublin; On-site; EUR 26,000 - 38,000; Full time

Job summary

Live Nation Worldwide, Inc. invites applications for a Junior Field IT Support role in Dublin. The position focuses on installing and supporting Ticketmaster software and hardware, with remote and onsite visits to venues and events. You will configure networks, update devices, and assist clients to ensure smooth event operations.

The role emphasizes customer focus, willingness to learn, and ability to travel for jobs across live events. Fluency in English and strong communication are essential.

Qualifications

• Willingness or knowledge of Microsoft products and mobile device applications.
• Interest in learning wired and wireless networking technologies.
• Fluent English and good interpersonal communication.

Responsibilities

• Install and support Ticketmaster software and hardware, including printers and POS devices.
• Install and update software/firmware to keep devices current.
• Configure and support network devices such as access points and switches.
• Diagnose and resolve issues remotely or on-site, raising incidents as needed.
• Coordinate with clients and third parties; maintain technical documentation.

Skills

Microsoft knowledge

Mobile device apps

Wired networking

Wireless networking

Fluent English

Job description

Live Nation Worldwide, Inc. invites applications for a Junior Field IT Support role in Dublin. The position focuses on installing and supporting Ticketmaster software and hardware, with remote and onsite visits to venues and events. You will configure networks, update devices, and assist clients to ensure smooth event operations.

The role emphasizes customer focus, willingness to learn, and ability to travel for jobs across live events. Fluency in English and strong communication are essential.