Field IT Service Engineer - On-Site Tech & Projects

Focus Resourcing; Limerick; On-site; EUR 33,000 - 39,000; Full time

Job summary

Focus Resourcing partners with an established technology and infrastructure services business operating across the retail sector in Ireland. They seek an IT Service Engineer to join the Engineering team, welcoming experienced Field Service Engineers and technically strong candidates aiming to progress in a field-based role.

Responsibilities include on-site maintenance, projects, break/fix, IMAC activities, software upgrades and decommissioning, plus health & safety compliance and clear

Qualifications

• 2+ years' experience in a similar field-based IT services role.
• Experience working across multiple customer sites.
• Excellent customer service and communication skills.
• A flexible approach to working hours and locations.
• A full, clean Irish or European driving licence.
• The right to work full-time in Ireland, including a valid visa where applicable.
• Excellent written and spoken English.
• A professional, reliable and solutions-focused approach.

Responsibilities

• Deliver on-site maintenance and technical services in line with customer requirements.
• Carry out projects, break/fix, IMAC activities, software upgrades and equipment decommissioning.
• Complete general remedial and shop-fitting works where required.
• Ensure all work is carried out safely and in line with Health & Safety standards.
• Maintain clear communication with customers, Helpdesk and internal Project/Field Service teams.
• Handle payment devices in accordance with PCI and P2P requirements following appropriate training.
• Record stock usage, equipment deployment and service activity accurately.
• Complete relevant documentation and provide regular updates through mobile applications.

Job description

Focus Resourcing partners with an established technology and infrastructure services business operating across the retail sector in Ireland. They seek an IT Service Engineer to join the Engineering team, welcoming experienced Field Service Engineers and technically strong candidates aiming to progress in a field-based role.

Responsibilities include on-site maintenance, projects, break/fix, IMAC activities, software upgrades and decommissioning, plus health & safety compliance and clear