Facilities & Workplace Support Specialist

Cushman & Wakefield; Dublin; On-site; EUR 28,000 - 38,000; Full time

Job summary

Cushman & Wakefield in Ireland is seeking a Facilities Operative to join the onsite account team for the Workday client. The role supports the Facility Services organization by keeping offices functional, safe and welcoming for customers and staff.

Responsibilities include coordinating daily tasks, responding to tickets, assisting with room moves and general maintenance, ensuring meeting rooms and common areas are ready, and providing a friendly, efficient workplace experience.

Qualifications

• Knowledge 1-3 years’ experience required.
• Verbal and written communication skills.
• Multi-tasking and customer service skills.
• Ability to work independently and manage time.

Responsibilities

• Co ordinates with FSA the daily tasks required and responding to reactive tickets and PPMs throughout the day and according to SLAs
• Support customers with issues and ensure any requests are channeled through the Service now / Famis tools
• Provide a friendly, helpful, engaging approach to team members and customers
• Supports with all areas of workplace support to ensure services are functioning and providing best workplace experience – these tasks include but not limited to
• Moves, changes and exits
• General upkeep of all workplace areas such as games rooms, workstations, meeting rooms and common areas
• Management of office supplies and stationery points
• Furniture moves as required
• Mailroom deliveries adhoc
• Meeting room checks and floor walk checks
• Monthly van assistance
• General maintenance and repair of internal and external fabric and equipment
• Snack program support deliveries and set up as required

Skills

1-3 years exp

Customer service

Interpersonal skills

Job description

Cushman & Wakefield in Ireland is seeking a Facilities Operative to join the onsite account team for the Workday client. The role supports the Facility Services organization by keeping offices functional, safe and welcoming for customers and staff.

Responsibilities include coordinating daily tasks, responding to tickets, assisting with room moves and general maintenance, ensuring meeting rooms and common areas are ready, and providing a friendly, efficient workplace experience.