Facilities Operative

Cushman & Wakefield; Dublin; On-site; EUR 28,000 - 38,000; Full time

Job summary

Cushman & Wakefield in Ireland is seeking a Facilities Operative to join the onsite account team for the Workday client. The role supports the Facility Services organization by keeping offices functional, safe and welcoming for customers and staff.

Responsibilities include coordinating daily tasks, responding to tickets, assisting with room moves and general maintenance, ensuring meeting rooms and common areas are ready, and providing a friendly, efficient workplace experience.

Qualifications

• Knowledge 1-3 years’ experience required.
• Verbal and written communication skills.
• Multi-tasking and customer service skills.
• Ability to work independently and manage time.

Responsibilities

• Co ordinates with FSA the daily tasks required and responding to reactive tickets and PPMs throughout the day and according to SLAs
• Support customers with issues and ensure any requests are channeled through the Service now / Famis tools
• Provide a friendly, helpful, engaging approach to team members and customers
• Supports with all areas of workplace support to ensure services are functioning and providing best workplace experience – these tasks include but not limited to
• Moves, changes and exits
• General upkeep of all workplace areas such as games rooms, workstations, meeting rooms and common areas
• Management of office supplies and stationery points
• Furniture moves as required
• Mailroom deliveries adhoc
• Meeting room checks and floor walk checks
• Monthly van assistance
• General maintenance and repair of internal and external fabric and equipment
• Snack program support deliveries and set up as required

Skills

1-3 years exp

Customer service

Interpersonal skills

Job description

Job Title Facilities Operative

Job Description Summary The Facilities Operative is a key member of the Cushman & Wakefield onsite account team for the Workday client. This individual shall provide a positive experience at the client’s offices, ensuring the building is functional, safe and providing a great workplace experience. Performs a variety of operational functions in support of the Facility Services organization and in accordance with established policies, procedures, systems, guidelines, and objectives. This position provides support in the areas of room moves and changes, maintenance tasks, some reactive ticket solutioning, and ensuring all customer facing areas are ready for receiving customers throughout the day, providing all services as per FM provision.

Principal Responsibilities

• Co ordinates with FSA the daily tasks required and responding to reactive tickets and PPMs throughout the day and according to SLAs
• Support customers with issues and ensure any requests are channeled through the Service now / Famis tools
• Provide a friendly, helpful, engaging approach to team members and customers
• Supports with all areas of workplace support to ensure services are functioning and providing best workplace experience – these tasks include but not limited to
• Moves, changes and exits
• General upkeep of all workplace areas such as games rooms, workstations, meeting rooms and common areas
• Management of office supplies and stationery points
• Furniture moves as required
• Mailroom deliveries adhoc
• Meeting room checks and floor walk checks
• Monthly van assistance
• General maintenance and repair of internal and external fabric and equipment
• Snack program support deliveries and set up as required

Personal attributes

Knowledge 1-3 years’ experience required. Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills Ability to work independently and manage one’s time. Ability to keep information organized and confidential.

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

INCO: “Cushman & Wakefield” About Cushman & Wakefield Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture. For additional information, visit www.cushmanwakefield.com