F&B Supervisor — Lead Service & Guest Experience

Talbot Hotel Midleton; Midleton; On-site; EUR 34,000 - 42,000; Full time

Benefits offered by this job

Best Places to Work in Hospitality 202

Training and Development

Contributory pension scheme

Life Insurance

Free parking

Staff meals

Employee Assistance Programme

Bike to Work

Job summary

The Talbot Hotel Midleton is seeking a Food & Beverage Supervisor to join its busy 4-star team. This full-time, salaried role involves overseeing service in the restaurant, bar and banqueting, with a 39-hour week and flexibility for evenings and weekends.

Reporting to the Food and Beverage Manager and General Manager, you will supervise staff, ensure guest satisfaction, maintain hygiene standards, manage stock and rosters, and respond to guest queries in a professional manner.

Qualifications

• Previous supervisory experience in hospitality preferred.
• Flexibility to work evenings and weekends.
• Excellent guest service and communication skills.

Responsibilities

• Oversee the food & beverage service in the restaurant, bar and banqueting with the supervisory team.
• Handle customer queries and resolve issues professionally.
• Check and maintain beverage and wine stock levels regularly.
• Ensure accurate orders are taken and serviced efficiently.
• Provide training to staff on menus, beverages and standards.
• Maintain high standards of hygiene and cleanliness across all areas.
• Assist in rostering and staff scheduling according to business needs.
• Supervise staff on duty to ensure duties are carried out as directed.
• Address guest complaints promptly and notify Management as required.

Job description

The Talbot Hotel Midleton is seeking a Food & Beverage Supervisor to join its busy 4-star team. This full-time, salaried role involves overseeing service in the restaurant, bar and banqueting, with a 39-hour week and flexibility for evenings and weekends.

Reporting to the Food and Beverage Manager and General Manager, you will supervise staff, ensure guest satisfaction, maintain hygiene standards, manage stock and rosters, and respond to guest queries in a professional manner.