Experienced Hotel Receptionist

OASIS Group

Malahide

On-site

EUR 26,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Flexible working conditions

Meals on duty

Free staff parking

Staff recognition & awards

Learning & development opportunities

Job summary

Grand Hotel Malahide seeks an experienced Hotel Receptionist for a full-time permanent role starting March. You will join the front office team to welcome guests, manage check-ins/outs and coordinate guest services with warmth and efficiency.

The ideal candidate has at least 2 years in a busy hotel reception, strong communication skills, and a commitment to high standards and guest care. Flexible working conditions and staff benefits are provided.

Qualifications

Experience as receptionist in a hotel environment.
Good knowledge of Opera PMS; Opera Cloud preferred.

Responsibilities

Greet guests warmly and outline hotel facilities.
Check in and out guests using Opera Cloud.
Coordinate special requests with other departments.
Post charges to guest rooms accurately.
Inform Duty Manager of queries or complaints.
Handle safe deposit and foreign exchange at the desk.
Oversee cash floats and require proper sign-out procedures.
Attend department meetings and training sessions.
Ensure accurate shift handovers with detailed information.
Update Opera on serviced and out-of-service rooms.

Skills

Fast-Paced

Organisational skills

Tools

Opera PMS

Job description

The iconic four-star Grand Hotel Dublin in the heart of Malahide, is a unique seaside retreat while also being convenient to the attractions of Dublin City Centre, just 15 minutes from Dublin International Airport and 5 minutes from the M50/M1 motorways.Featuring 201 luxurious bedrooms decorated in a contemporary yet classic style with many boasting stunning sea views.Experience dining at Coast, the Grand Hotel’s seafront restaurant, showcasing the very best of fresh, local produce. Discover T

Skills and attributes

Fast-Paced, Independent Thinker
Organisational skills

Description

Hotel Receptionist - 4* Grand Hotel, Malahide

Are you an experienced and customer focused Hotel Receptionist? If so, we've just the role for you. We are now recruiting a Receptionist to join our front office team on a Full Time permanent basis from March.

The candidates must have previous experience as receptionist in a hotel environment.

Under new ownership of FBD Hotels & Resorts, the iconic four-star Grand Hotel Dublin, located in the heart of Malahide, offers a unique seaside retreat while remaining conveniently close to the attractions of Dublin City Centre — just 15 minutes from Dublin International Airport and 5 minutes from the M50/M1 motorways.

Responsibilities will include:

To greet guests in a warm and friendly manner outlining the facilities of the Hotel
Check in and out guests efficiently and professionally using Opera Cloud.
Advise all Departments of any special requests by guests i.e. dinner reservations, ordering taxis, room service etc.
Correctly post all charges to the individual guest rooms
Inform the Duty Manager of any guest queries, complaints or suggestions
Handling safe deposit for guests, also dealing with foreign exchange and monies at the Desk
To oversee that all Departmental floats are signed in and out in the correct manner
Attend all Departmental and Hotel training courses and meetings as required
To pass over correct and detailed information to the following shift 'pass-over';
To update Opera on serviced and out of service rooms by liasing with the Accommodation Department;

The ideal candidate:

Would have good knowledge of Opera PMS- Ideally Opera Cloud version

Would have at least 2 years experience in a busy Hotel reception

We are seeking an enthusiastic, motivated and hardworking individual with a strong commitment to quality, high standards, service and customer care. Excellent attention to detail is required as well as excellent interpersonal and communication skills along with the ability to work within a team environment.

Perks of joining the team: