Experienced Accommodation Assistant

Hospitaliti; Thomastown; On-site; EUR 27,000 - 38,000; Full time

Benefits offered by this job

Flexible Working Hours

Competitive Pay

Employee Assistance Program

International Hotel discounts

Staff Meal

Uniform

Training & Continuous Professional De 

Complimentary Health Club Access

Job summary

Mount Juliet Estate is hiring an Experienced Accommodation Assistant to join the team in Thomastown. The role entails maintaining estate cleanliness, preparing guest rooms for check-in and check-out, and supporting in public areas and offices to ensure a flawless guest experience.

Experience in hospitality is preferred. The candidate should be adaptable, personable, and committed to high standards while working weekends and varying shifts in a luxury hotel setting.

Qualifications

• At least 1 year experience as an Accommodation Assistant or similar in a hotel environment.
• Experience in cleaning and sanitising to standard.
• Ability to engage well with guests and provide high-quality service.
• Strong attention to detail and a professional appearance.

Responsibilities

• Maintains excellent standards of cleanliness throughout the Estate.
• Clean and maintain hotel bedrooms for check in and check out.
• Cleaning of public areas / meeting rooms and office space.
• Ensures all maintenance requests are communicated clearly to the Maintenance Team.
• Deals with all guest requests in a professional and timely manner.
• Ensure that all checklists are completed.
• Follows Estate procedure for the acceptance, security and return of guest lost property.
• Adheres to Estate policy for key control and security.
• Be passionate about hospitality, and thrive on working as part of a team.

Skills

Guest interaction

Attention to detail

Professional image

Flexibility with hours

Team player

Hospitality mindset

Communication

Guest problem solving

Job description

Mount Juliet Estate is hiring through Hosco in Thomastown.Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside.Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter's Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate's ever evolving story.We have a fantastic vacancy for an Experienced Accommodation Assistant to join the team.

Main Duties

• Maintains excellent standards of cleanliness throughout the Estate
• Clean and maintain hotel bedrooms for check in and check out
• Cleaning of public areas / meeting rooms and office space
• Ensures all maintenance requests are communicated clearly to the Maintenance Team.
• Deals with all guest requests in a professional and timely manner.
• Ensure that all checklists are completed.
• Follows Estate procedure for the acceptance, security and return of guest lost property.
• Adheres to Estate policy for key control and security.

Desired Skills

• At least 1 years experience as a Accommodation Assistant in a hotel or similar environment is essential.
• Experience in cleaning / sanitising
• The ability to engage well with guests
• Excellent attention to detail
• The ability to adapt to change and work well under pressure
• Outgoing and friendly personality
• Have a professional image at all times in line with the Hotel standards
• Be committed to the team and the Hotel industry.
• Be flexible with working hours (must be available for weekends and midweek, early starts and late finishes)
• Report all potential and real hazards immediately.
• Attend all fire, health and safety and first aid training.
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations, by strict adherence to existing laws and reporting any possible hazards and conditions to the Manager.
• Be passionate about hospitality, and thrive on working as part of a team.
• Be personable, responsible and conscientious.
• Have the ability to deliver great customer service and develop relationships with our guests.
• Have the ability to remain calm under pressure.
• Be committed to their own personal development.
• Be comfortable working on their own and as part of a team.

Benefits Include:

• Flexible Working Hours
• Competitive Pay
• Employee Assistance Program
• International Hotel discounts
• Staff Meal
• Uniform
• Training & Continuous Professional Development
• Complimentary Health Club Access

Experience in the hospitality industry is preferred.Please see the full vacancy for the benefits offered by Mount Juliet Estate.