Executive Accommodation Manager

Talbot Hotel Stillorgan; Dublin; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Contributory pension

Life Insurance

Staff meals

Employee Assistance Programme

Friends and Family rates

Bike to Work

Job summary

Talbot Hotel Stillorgan, part of the Talbot Collection, is recruiting an Executive Accommodation Manager to lead the Accommodation Manager and the accommodation department, with full accountability for performance and KPI achievement.

Reporting to the General Manager, the successful candidate will drive standards across rooms, public areas, laundry and training. They will foster a positive team culture and deliver an exceptional guest experience daily.

Qualifications

• 6+ years leading and managing a busy accommodation department (120+ rooms) in a 4* hotel.
• Proven track record achieving departmental KPIs: room standards, HPOC, CPOR, room revenue per labour hour.

Responsibilities

• Lead the accommodation manager and accommodation team to achieve all departmental KPI's including room standards, productivity, employee retention and wage percentage.
• Take full ownership for the department's performance across public areas, laundry and rooms.
• Ensure efficient SOPs are in place within the department and support effective training/onboarding for new team members.
• Foster a positive, team-centred culture and drive continuous improvement within the department.
• Build strong relations with senior management across fronts of house, maintenance and operations to deliver an exceptional guest experience.

Skills

Team leadership

People management

Commercial acumen

Interpersonal skills

Guest experience

Education

Bachelor’s/3rd level degree in management or similar

Job description

Talbot Hotel Stillorgan, part of the Talbot Collection, are currently recruiting for an Executive Accommodation Manager to join our team. The Executive Accommodation Manager will lead the Accommodation Manager and the accommodation department. They will have full accountability for the performance of the department and the achievement of all departmental KPI's.

The Executive Accommodation Manager will report to the General Manager.

The Talbot Collection are one of the Best Places to Work in Ireland 2026 as awarded by the Great Place to Work. Come experience it for yourself, lead and join our team.

Main Duties:

• Lead the accommodation manager and accommodation team to achieve all departmental KPI's to include, room standards, productivity, employee retention and wage percentage
• Take full ownership for the department's performance to include public areas, laundry and rooms
• To ensure efficient SOP's are in place within the department
• To work with the accommodation manager to ensure an effective training plan and onboarding system is in place for all new team members
• To work with the Accommodation Manager to ensure the department is always fully resourced
• To assess productivity in the department, HPOC, CPOR, Room Wage Percentage and Room Revenue per Labour Hour, setting realistic labour standards and ensuring all are achieved
• To work with the Accommodation Manager in promoting a positive and team centred culture within the department,
• To foster a culture of Continuous Improvement within the department and to lead the team on the journey
• To work with the accommodation manager in developing, engaging and motivating the accommodation team promoting fairness, teamwork and opportunity within the department
• To work with the accommodation manager ensuring the laundry is working to high standards and acceptable levels of productivity
• To build and maintain positive relationships with HOD's and members of senior management, particularly front office, maintenance and operational management.
• To ensure an exceptional guest experience every time

The successful candidate will have:

• 6 years' plus leading and managing a busy accommodation department (120 rooms plus) within a 4* hotel
• Demonstrated experience achieving departmental KPI's - room standards, HPOC, CPOR, Room Wage Percentage and Room Revenue per Labour Hour
• Strong commercial acumen
• 6 years' plus management experience leading a diverse team to achieve results
• Excellent interpersonal skills, emotional intelligence and organisational skills
• Be standards and results driven
• A third level degree in management or similar is desirable

Some of the benefits of joining the team:

• Join a company and culture that put their team first
• Training and Development Opportunities - we invest in our people
• Being part of a progressive & growing company.
• Contributory company pension scheme;
• Company Life Insurance Scheme
• Staff meals
• Employee Assistance Programme
• Talbot Collection Friends and Family Rates on accommodation
• Bike to Work

Talbot Hotel Stillorgan, part of the Talbot Collection, is an equal opportunities employer.