Events Manager

Ballygarry Estate, Hotel and Spa; Tralee; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Job summary

Ballygarry Estate Hotel & Spa in Tralee is seeking an experienced Hotel Events Operations Manager to lead weddings and events, ensuring each celebration runs smoothly from planning through breakdown. This role orchestrates hotel teams, vendors and clients while upholding service standards, budgets and safety.

You will coordinate with sales, banquet, culinary, housekeeping, engineering, AV and front desk, translate orders into staff actions, supervise layouts, decor and guest flow, and supervise

Qualifications

• Experience in hotel events or wedding coordination.
• Strong leadership and organisation.
• Ability to manage multiple events and deadlines.
• Knowledge of banquet service and event setup.
• Flexible evenings, weekends and holidays.

Responsibilities

• Lead events/wedding operations from final planning meetings through setup, ceremony, reception, and breakdown.
• Coordinate with sales, banquet, culinary, housekeeping, engineering, audiovisual, front desk, and security teams.
• Act as the main operational contact for clients, couples, wedding planners, and vendors on event days.
• Translate event orders and floor plans into staff assignments, timelines and setup instructions.
• Oversee room layouts, decor placement, food and beverage service, audiovisual needs, and guest flow.
• Conduct pre-event briefings and venue walkthroughs; confirm readiness before guests arrive.
• Monitor event service in real time and resolve issues promptly and discreetly.
• Manage schedule changes and special requests while keeping the couple and relevant teams informed.
• Ensure event spaces are clean, safe, accessible, and compliant with hotel policies.
• Track labour, equipment, supplies, and event costs; support budget controls and accurate billing.
• Gather post-event feedback and share operational improvements with hotel leadership.
• Train, coach, and support banquet and event staff to deliver attentive, polished service.
• Undertake Duty Manager shifts as required.

Skills

Leadership

Org & planning

Communication

Problem-solving

Multitasking

Event-management software

Tools

Event management software

Job description

Hotel Events Operations Manager - Weddings

Join our award-winning team! Ballygarry Estate Hotel & Spa is seeking an experienced Events Manager to join our leadership team.

Position Summary

The Hotel Events Manager oversees the planning and on-site delivery of events and weddings, ensuring each celebration and event runs smoothly. This role coordinates hotel teams, vendors, and clients from planning through event breakdown while maintaining service standards, budgets, and safety requirements.

Key Responsibilities

• Lead events/wedding operations from final planning meetings through setup, ceremony, reception, and breakdown.
• Coordinate with sales, banquet team, culinary team, housekeeping, engineering, audiovisual, front desk, and security teams.
• Act as the main operational contact for clients, couples, wedding planners, and vendors on event days.
• Translate event orders and floor plans into clear staff assignments, timelines, and setup instructions.
• Oversee room layouts, decor placement, food and beverage service, audiovisual needs, and guest flow.
• Conduct pre-event briefings and venue walkthroughs; confirm readiness before guests arrive.
• Monitor event service in real time and resolve issues promptly and discreetly.
• Manage schedule changes and special requests while keeping the couple and relevant teams informed.
• Ensure event spaces are clean, safe, accessible, and compliant with hotel policies.
• Track labour, equipment, supplies, and event costs; support budget controls and accurate billing.
• Gather post-event feedback and share operational improvements with hotel leadership.
• Train, coach, and support banquet and event staff to deliver attentive, polished service.
• Undertake Duty Manager shifts as required.

Qualifications

• Experience in hotel events, banquet operations, catering, or wedding coordination.
• Strong leadership, organisation, communication, and problem-solving skills.
• Ability to manage multiple events and deadlines in a fast-paced environment.
• Knowledge of banquet service, event setup, food safety, and guest-service standards.
• Comfortable working evenings, weekends, and holidays.
• Familiarity with event-management systems, floor plans, and banquet event orders preferred.

Success Measures

• Smooth, timely wedding execution and positive couple and guest feedback.
• Consistent service quality and coordination across hotel departments.
• Accurate event setups, staffing, and billing.
• Effective control of labour and operating costs.

Requirements

• Fluent English