Assistant Manager

Centra; Ballindine; Remote; EUR 32,000 - 45,000; Full time

Job summary

Centra in Ballindine is seeking a hands-on Retail Supervisor to help the store operate efficiently and deliver excellent customer service and fresh food offering in a clean, safe environment.

You will lead a small team, drive sales and profitability through KPI targets, manage cash/tills, maintain planograms and product ranges, and develop staff while upholding Centra brand-values in a fast-paced setting.

Qualifications

• Minimum 2 years in a relevant retail role.
• Proficient in Microsoft Office, especially Excel and Word.
• Experience balancing cash tills and handling POS.
• Strong work ethic, KPI driven, and customer-focused.

Responsibilities

• Live Centra brand-values: Proud, Energetic, Imaginative, Community-Based.
• Set and achieve sales targets on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager.
• Implement planograms correctly and ensure the correct range is in place in store.
• Merchandise and present the store to the highest standard.
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace.
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment.
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store.
• Manage employee performance, giving regular feedback, recognition and encouragement.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Understand achieving margins in all departments.
• Engage with new initiatives and embrace new ways of working.

Skills

Cash handling

MS Office

KPI targets

Brand awareness

Customer service

Team leadership

Tools

Excel

Word

Job description

Main purpose of the role:
Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.

The ideal candidate will have/be:

• 2 years€,, experience in a relevant position is desirable
• Good knowledge of Microsoft Office (Excel, Word)
• Experience balancing cash/tills
• Highly driven with a strong work ethic
• An understanding of how to achieve KPIs and targets
• Commerciality and brand awareness
• Passion for grocery retail
• Thrive in a fast-paced working environment.

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager
• Implement planograms correctly and ensure the correct range is in place in store
• Merchandise and present the store to the highest standard
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store
• Manage employee performance, giving regular feedback, recognition and encouragement
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Understand achieving margins in all departments
• Engage with new initiatives and embrace new ways of working.

About the locality:

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies