Retail Supervisor: Frontline Leadership & Service

Monread Fare; Naas; Presencial; EUR 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Peer Awards Scheme

Employee Referral Scheme

Free On-site staff parking

Excellent Career Progression Opportuni

Bike to Work Scheme

Descripción de la vacante

Monread Fare in Naas, Co. Kildare, Ireland, is seeking a positive Supervisor to lead day-to-day store operations on site. You will manage cashier staff, resolve customer questions and maintain brand standards.

The ideal candidate has 2+ years in a supervisor role, strong leadership and communication skills, and a passion for delivering excellent service to visitors while upholding health and safety and company policies.

Formación

• 2+ years' experience in a similar Supervisor position.
• Strong general leadership and people skills.
• Excellent communication skills and be solution focused.
• Customer focus – delivering excellent levels of service to visitors.
• Personal drive and attention to detail.
• Integrity and teamwork.
• Knowledge of Health & Safety Regulations, Employment Legislations and Consumer Law.

Responsabilidades

• Oversee and ensure the smooth running of the cashier operators.
• Handle customer queries, requests and complaints according to store procedures.
• Open and close the store.
• Ensure staff dress and appearance per company policy.
• Liaise between staff and management.
• Deliver the highest standard of customer care.
• Induct, train and develop staff in the store.
• Adhere to company rules, policies and procedures.
• Ensure proper timekeeping and attendance.
• Attend training and development programmes.
• Live the brand values and engage others.
• Place orders.

Conocimientos

Leadership

Communication

Customer service

Teamwork

Problem solving

Integrity

Descripción del empleo

Monread Fare in Naas, Co. Kildare, Ireland, is seeking a positive Supervisor to lead day-to-day store operations on site. You will manage cashier staff, resolve customer questions and maintain brand standards.

The ideal candidate has 2+ years in a supervisor role, strong leadership and communication skills, and a passion for delivering excellent service to visitors while upholding health and safety and company policies.