ETF Servicing, Officer

STATE STREET CORPORATION; Dublin; On-site; EUR 60,000 - 75,000; Full time

Job summary

State Street Corporation in Dublin is seeking an Officer to join the ETF Servicing Team. You will produce and coordinate confirmation for primary ETF orders, monitor settlements, and deliver timely reporting while handling client inquiries with high service standards.

The role emphasizes collaboration in a virtual global team, risk identification and process improvements, plus ongoing development through trainings and project work.

Qualifications

• Primary degree or professional/accounting qualification.
• Financial or business background with ETF funds knowledge.
• Knowledge of ETF funds is preferred.
• Willingness to work in the office four days a week.

Responsibilities

• Produce and coordinate confirmation production for primary market ETF orders.
• Instruct, review and monitor settlement for ETF orders.
• Timely and accurate preparation of reporting.
• Investigation and resolution of internal queries.
• Manage client queries to ensure high service levels.
• Build strong relationships with clients and internal departments.
• Identify risks with processing and address them.
• Review overall job process for efficiencies.
• Engage in project work within the team.

Skills

Problem solving

Interpersonal skills

Ethical decision making

Self-motivated

Initiative

Team collaboration

Education

Primary degree or accounting qualification

Job description

Who we are looking forAt State Street, our purpose is to help create better outcomes for the world's investors and the people they serve. We partner with many of the world's leading asset managers, owners, and financial institutions, providing investment servicing, data and analytics, investment research, and trading services.Join our exchange Traded Funds (ETFs) servicing team. ETFs are one of the fastest growing segments of the global investment industry, offering exposure to a diverse range of asset classes, investment strategies and markets. You will work in a collaborative, control-focused environment where accuracy, timeliness and continuous improvement are central to the service we provide.Why this role is important to usReporting to the team manager, you will be part of the ETF Servicing Team responsible for the creation, review, and release of order confirmation files to Authorised Participants for all primary market order activity across all Exchange Traded Funds administered by SSIIL as well as the settlement of all primary market orders through both local and international Centralised Securities Depositories in Europe and managing deliverables both internal and external.What you will be responsible forAs an Officer you will be responsible for the production of and coordination ofConfirm production for primary market orders received on ETFsInstructing, review, and monitoring of settlement for all ETF ordersTimely and accurate preparation of reportingInvestigation and resolution of internal queriesManage client queries to ensure the highest level of serviceBuild strong working relationships with clients and internal departmentsIdentify any risks with processing and ensure that these are addressedReview of overall job process with a view to further efficienciesManage own continued professional development, by engaging in the PPR process and attending relevant training per development pathwaysEngagement on project work within the teamWhat we valueThese skills will help you succeed in this roleAbility to work in a virtual global team environment with emphasis on collaboration with bothclients and other internal service teamsProblem Solving & Decision Making - Develop solutions and provide counsel to ensureeffective decisions are reached by employing timely, rigorous and logical analysisStrong interpersonal skills and ethical decision makingSelf-Motivated and reliantEnthusiasticUses InitiativeEducation & Preferred QualificationsPrimary Degree or a Professional or Accounting qualification or equivalentFinancial or business backgroundKnowledge of ETF fundsWork RequirementIn office presence, 4 days a weekAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO Statement