Exchange Traded Funds (ETFs) Services, Associate 2

STATE STREET CORPORATION; Dublin; On-site; EUR 42,000 - 54,000; Full time

Job summary

State Street Corporation is seeking an ETF Servicing Associate 2 to join the ETF Servicing Team in Dublin. You will be responsible for confirming production for primary market ETF orders, instructing settlement, and providing timely reporting while handling client inquiries and internal queries with accuracy and professional client service.

The role emphasizes attention to detail, teamwork, and proactive problem solving in a fast-paced environment.

Qualifications

• Primary Degree or a Professional or Accounting qualification or equivalent.
• Strong attention to detail and numerical accuracy are essential.
• Excellent communication skills and ability to work in a team.

Responsibilities

• Confirm production for primary market orders.
• Instruct and monitor settlement for all ETF orders.
• Prepare timely and accurate reporting.
• Investigate and resolve internal queries.
• Manage client queries to ensure high service levels.
• Build strong relationships with clients and internal teams.
• Identify and address processing risks.
• Review processes for efficiency improvements.
• Engage in ongoing professional development and project work within the team.

Skills

Attention to detail

Time management

Numerical skills

Problem solving

Communication

Teamwork

MS Office

Organizational skills

Initiative

Education

Primary Degree or professional/accounting qualification

Tools

MS Office

Job description

Who we are looking for:

At State Street, our purpose is to help create better outcomes for the world's investors and the people they serve. We partner with many of the world's leading asset managers, owners, and financial institutions, providing investment servicing, data and analytics, investment research, and trading services. Join our exchange Traded Funds (ETFs) servicing team. ETFs are one of the fastest growing segments of the global investment industry, offering exposure to a diverse range of asset classes, investment strategies and markets. You will work in a collaborative, control-focused environment where accuracy, timeliness and continuous improvement are central to the service we provide.

Why this role is important to us:

Reporting to the Team manager, you will be part of the ETF Servicing Team responsible for the creation, review, and release of order confirmation files to Authorized Participants for all primary market order activity across all Exchange Traded Funds administered by SSIIL as well as the settlement of all primary market orders through both local and international Centralized Securities Depositories in Europe and managing deliverables both internal and external.

What you will be responsible for:

As an ETF servicing Associate 2 you will: Confirm production for primary market orders received on ETFs Instructing and monitoring of settlement for all ETF orders Timely and accurate preparation of reporting Investigation and resolution of internal queries Manage client queries to ensure the highest level of service Build strong working relationships with clients and internal departments Identify any risks with processing and ensure that these are addressed Review of overall job process with a view to further efficiencies Manage own continued professional development, by engaging in the PPR process and attending relevant training per development pathways Engagement on project work within the team

What we value:

Excellent attention to detail Excellent time management skills Strong numerical and problem-solving skills Ability to work in a fast-paced environment Ability to work as part of a team Highly computer literate - good knowledge of MS Office Excellent communication skills Organized and deadline-oriented on a day-to-day basis Escalation of relevant issues to manager on a timely basis Query management skills Self-driven and able to work on own initiative Positive attitude to change

Experience and Qualifications:

Primary Degree or a Professional or Accounting qualification or equivalent

About State Street:

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

Discover more information on jobs at StateStreet.com/careers Read our CEO Statement

About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement

Discover more information on jobs at StateStreet.com/careers Read our CEO Statement