ERP Support Specialist – Elevate Customer Success

Anson McCade Pty; Leinster; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Pension contribution

Exercise reimbursement — gym or club

Job summary

Anson McCade Pty in Ireland’s Leinster region is seeking a Customer Success professional to support ERP modules across Accounting, Stock, CRM, E‑Commerce, BI and Supply Chain. You will help customers extract maximum value from the ERP system, handling technical and operational queries and documenting issues for resolution.

Ideal candidates have knowledge of accounting software or ERP, and a degree in CS/Accounting/Business, plus strong analytical and communication skills.

Qualifications

• Day-to-day working knowledge of Accounting, ERP or Business Management software.
• A degree in Computer Science, Accounting or Business.
• Good knowledge of financial and management reporting, or strong financial acumen.

Responsibilities

• Support customers with technical and operational queries across ERP modules and BI/CRM/integrations.
• Document issues and work towards the optimal solution for the customer.
• Translate business requirements into technical information and communicate clearly.
• Collaborate with the Customer Success team and cross‑functional peers.

Skills

ERP knowledge

Accounting software

Financial reporting

Education

Degree in Computer Science/Accounting/Business

Job description

Anson McCade Pty in Ireland’s Leinster region is seeking a Customer Success professional to support ERP modules across Accounting, Stock, CRM, E‑Commerce, BI and Supply Chain. You will help customers extract maximum value from the ERP system, handling technical and operational queries and documenting issues for resolution.

Ideal candidates have knowledge of accounting software or ERP, and a degree in CS/Accounting/Business, plus strong analytical and communication skills.