Enterprise Implementation Lead - HR & Payroll Platform

Rippling; Dublin; Hybrid; EUR 120,000 - 160,000; Full time

Job summary

Rippling is seeking an Implementation Manager for Managed IM (EMEA) to lead enterprise deployments with sophisticated operating models. You will partner across Sales, Account Management, Technical Account Management, Product, Engineering, and product specialists to deliver tailored solutions and drive long-term adoption.

The role requires 5+ years of enterprise deployment experience, proven 6-figure+ deployment success, and strong change-management capabilities.

Qualifications

• 5+ years managing enterprise implementations in HR, Payroll, Accounting, or adjacent platforms—not SMB/mid-market.
• Proven track record leading 6-figure+ deployments with executive stakeholder management and steering committee experience.
• Expert project management skills: managing complex timelines, budgets, resource constraints, and multiple concurrent enterprise projects.
• Deep experience conducting discovery, scoping, and requirements-gathering sessions with C-suite and department heads.
• Demonstrated ability to navigate and align competing priorities across 5+ internal and external stakeholders simultaneously.
• Strong change management mindset—you understand that enterprise implementations are 60% change and 40% technical.
• Relentless problem-solver: You dig into root causes, ask the hard questions, and don't accept surface-level answers.
• Autonomous and strategic thinker: You can identify blockers before they become problems and elevate appropriately.

Responsibilities

• Become the trusted technical and strategic advisor for enterprise customers implementing Rippling's Global all-in-one Employee Management Platform.
• Lead enterprise-scale implementations end-to-end - owning customer timelines, managing executive steering committees, and ensuring successful adoption across complex organizational structures.
• Facilitate monthly steering committee sessions with C-level stakeholders, presenting progress, managing scope changes, and keeping leadership aligned on strategic outcomes.
• Conduct deep discovery and scoping sessions with customers - mapping business processes, identifying integration requirements, and translating complex needs into implementation strategies.
• Manage multi-stakeholder alignment across IT, Finance, HR, Payroll, and Operations teams - navigating conflicting priorities and securing buy-in at all levels.
• Own project management for multiple concurrent enterprise deployments - managing timelines, budgets, resource allocation, and ensuring nothing slips.
• Be a domain expert on HR, Payroll, and Accounting best practices - guiding customers through complex transformations and change management.
• Work cross-functionally with Customer Experience, Sales, and R&D to solve enterprise blockers and feed insights back into product development.

Skills

Enterprise implementations

Project management

Stakeholder management

Discovery

Change management

Tools

JIRA

SFDC

G Suite

Job description

Rippling is seeking an Implementation Manager for Managed IM (EMEA) to lead enterprise deployments with sophisticated operating models. You will partner across Sales, Account Management, Technical Account Management, Product, Engineering, and product specialists to deliver tailored solutions and drive long-term adoption.

The role requires 5+ years of enterprise deployment experience, proven 6-figure+ deployment success, and strong change-management capabilities.