Implementation Manager (French Speaking)

Rippling; Dublin; Sur place; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

HR/Payroll SaaS experience

Enterprise account management

JIRA, SFDC, G Suite proficiency

Résumé du poste

Rippling in Dublin is seeking an Implementation Manager to join our Global Implementation team. You will partner with enterprise customers to implement Rippling’s all-in-one HR, Payroll and Accounting platform, guiding complex deployments and ensuring a smooth adoption.

You will lead discovery, scoping and cross‑functional collaboration with IT, Finance, HR and Operations, while coordinating executives and steering committees to align on timelines and outcomes.

Qualifications

• 5+ years managing enterprise HR/payroll/Accounting implementations.
• 6-figure+ deployments with executive stakeholder management.
• Expert project management across timelines, budgets and resources.
• French language fluency at business level.
• Discovery, scoping and requirements with C-suite and leaders.
• Ability to align priorities across multiple stakeholders.
• Strong change management mindset for enterprise transformations.
• Autonomous and strategic thinker with proactive blocker resolution.

Responsabilités

• Serve as trusted advisor for enterprise deployments of Rippling's global platform.
• Lead end-to-end implementations with timelines, steering committees and adoption.
• Facilitate steering committee sessions with C-level stakeholders and manage scope changes.
• Conduct deep discovery and scoping with customers, mapping processes to plans.
• Coordinate cross-functional alignment across IT, Finance, HR, Payroll, and Operations.
• Manage concurrent deployments with budgets and resources to prevent slips.
• Provide domain expertise on HR, Payroll and Accounting best practices.
• Collaborate with CX, Sales and R&D to remove blockers and feed product insights.

Connaissances

Enterprise implementations

Stakeholder management

Project management

Change management

HR domain

Outils

JIRA

SFDC

G Suite

Enterprise PM tools

Description du poste

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

About Rippling

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About The Role

This is an exciting opportunity to be a foundational team member of Rippling’s Global Implementation team.

Implementation is an essential differentiator for Rippling. As an Implementation Manager (an IC role), you will work with our customers across various segments to implement and drive the adoption of Rippling’s global products. You will leverage deep domain expertise and partner it with a deep knowledge of Rippling’s global products as well as strong commitment to customer experience.

Each member of our team is challenged to take on independent projects and show their individual strengths, from product to client experience. Your work will ensure that our clients will have a seamless implementation experience!

Please note, this role is based in Dublin.

What You Will Do

• Become the trusted technical and strategic advisor for enterprise customers implementing Rippling's Global all-in-one Employee Management Platform. You'll be the primary point of escalation for complex deployments and strategic decisions.
• Lead enterprise-scale implementations end-to-end—owning customer timelines, managing executive steering committees, and ensuring successful adoption across complex organizational structures.
• Facilitate monthly steering committee sessions with C-level stakeholders, presenting progress, managing scope changes, and keeping leadership aligned on strategic outcomes.
• Conduct deep discovery and scoping sessions with customers—mapping business processes, identifying integration requirements, and translating complex needs into implementation strategies.
• Manage multi-stakeholder alignment across IT, Finance, HR, Payroll, and Operations teams—navigating conflicting priorities and securing buy-in at all levels.
• Own project management for multiple concurrent enterprise deployments—managing timelines, budgets, resource allocation, and ensuring nothing slips.
• Be a domain expert on HR, Payroll, and Accounting best practices—guiding customers through complex transformations and change management.
• Work cross‑functionally with Customer Experience, Sales, and R&D to solve enterprise blockers and feed insights back into product development.

What You Will Need

• Minimum 5+ years managing enterprise implementations in HR, Payroll, Accounting, or adjacent platforms—not SMB/mid-market.
• Proven track record leading 6-figure+ deployments with executive stakeholder management and steering committee experience.
• Expert project management skills: managing complex timelines, budgets, resource constraints, and multiple concurrent enterprise projects.
• Business‑level Language Fluency in French
• Deep experience conducting discovery, scoping, and requirements‑gathering sessions with C-suite and department heads.
• Demonstrated ability to navigate and align competing priorities across 5+ internal and external stakeholders simultaneously.
• Strong change management mindset—you understand that enterprise implementations are 60% change and 40% technical.
• Relentless problem‑solver: You dig into root causes, ask the hard questions, and don't accept surface‑level answers.
• Autonomous and strategic thinker: You can identify blockers before they become problems and elevate appropriately.

Bonus

• Prior experience with HR platforms, Payroll platforms, or complex SaaS transformations.
• Background in Enterprise Account Management or Solutions Consulting.
• Proficiency in JIRA, SFDC, G Suite, and enterprise project management tools.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [e-mail]

Rippling highly values having employees working in‑office to foster a collaborative work environment and company culture. For office‑based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

Rippling employees work on a Hybrid Office Model - 3 days per week in our Dublin office.