Engagement & Experience Partner

Bidvest Noonan; Swords; On-site; EUR 50,000 - 75,000; Full time

Job summary

Bidvest Noonan is seeking an Engagement & Experience Partner to help scale and embed our colleague engagement strategy across the business. You will own the engagement module in WorkSelf, scale the survey to 27,000 colleagues, and develop practical enablement materials for leaders and colleagues.

Reporting to the Head of Internal Communications & Culture, this 12-month fixed-term role focuses on turning insights into action, creating resources, toolkits, and training to build capability in

Qualifications

• Role can be UK or Ireland based.
• Extensive knowledge in launching and managing surveys.
• Organised, creative, data- and systems-mind ed with a passion for positive colleague experiences.

Responsibilities

• Scale the engagement survey: plan, deliver and improve surveys as they scale to 27,000 colleagues; own the engagement module in WorkSelf; manage survey content, reporting access, and resources.
• Create and launch an engagement champion network; design onboarding, communications rhythm, and support structure; provide tools and training for champions.
• Develop methods to monitor culture outcomes using engagement data, pulse surveys, focus groups, and metrics to drive improvement.
• Create enablement materials and toolkits for leaders and champions; ensure materials are accessible and visually engaging for all audiences.
• Support enablement sessions and masterclasses on engagement topics, including recognition and wellbeing; help interpret results and build action plans.

Skills

Launching surveys

Managing surveys

Data & systems

Tools

WorkSelf

WorkSelf Learn

Job description

As the Colleague Engagement & Experience Partner, you'll play an important role in helping Bidvest Noonan scale and embed our colleague engagement strategy and desired culture across the business.

Reporting to the Head of Internal Communications & Culture, this 12-month fixed term role will support the next phase of our engagement journey by helping to scale the colleague engagement survey to 27,000 colleagues, owning and optimising the engagement module in WorkSelf, creating and launching a network of engagement champions, and developing and delivering practical enablement materials for leaders and colleagues.

You will enable leaders to turn engagement insights into simple, meaningful action by creating clear resources, guidance, toolkits and other resources that build capability in engagement, recognition, and wellbeing.

You will work closely with your People & Culture colleagues, People Business Partners, operational leaders, engagement champions, and stakeholders across the business. This role is ideal for someone who is highly organised, creative, confident working with data and systems, and passionate about creating positive colleague experiences at scale.

Key Accountabilities

• Scale the engagement survey: Support the planning, delivery and continuous improvement of the engagement survey & experience surveys (onboarding, exit, women in leadership, etc.) as they scale across the business to 27,000 colleagues. Take full ownership of the engagement module in WorkSelf, becoming the internal expert on its functionality and capabilities. Act as the day-to-day owner of the engagement module, to build, test, launch and maintain surveys, survey content, reporting access, manager guidance and associated resources.
• Create and launch an engagement champion network: Design, launch and help coordinate a network of engagement champions across priority areas of the business. Create the onboarding journey, communications rhythm, and support structure for champions. Equip champions with practical tools, messages, resources and training so they can support survey participation, local engagement activity, action planning, recognition, wellbeing, social value, and colleague connection in a consistent and meaningful way.
• Develop ways to monitor and evaluate culture outcomes, using colleague engagement data, pulse surveys, focus groups, and organisational metrics to measure impact and drive continuous improvement.
• Develop Enablement Materials & Toolkits: Create clear, practical and engaging enablement materials for leaders and engagement champions to include toolkits, briefing packs, talking points, leader guides, action planning templates, FAQs, slide decks, WorkSelf & WorkSelf Learn content, and other self-serve resources. Ensure materials are simple, accessible, visually engaging and easy to use across different audiences, including frontline and office-based colleagues.
• Support the Delivery of Enablement Sessions & Masterclasses: Support the delivery of enablement sessions and masterclasses on engagement and other topics including recognition and wellbeing, which enable leaders and champions to create positive and compelling colleague experiences. Support and deliver sessions on interpreting engagement results, hosting effective listening sessions, building action plans, recognising colleagues, supporting wellbeing conversations, and creating inclusive, connected teams.

Key Requirements

• Role can be UK or Ireland based
• Candidate must have extensive knowledge in launching and managing surveys.

About Us

'For nearly 50 years, we've played a vital role in helping our customers succeed. Built on strong, long-standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, "to proudly create safer and healthier communities today, for tomorrow."

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve-now and for generations to come. 'When you join Bidvest Noonan, you're joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.'