Engagement & Experience Partner

Bidvest Noonan; Dublin; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Bidvest Noonan is seeking an Engagement & Experience Partner to help scale our colleague engagement strategy across the business. Reporting to the Head of Internal Communications & Culture, this 12-month fixed-term role focuses on expanding the engagement survey to 27,000 colleagues, owning the WorkSelf module, and launching a network of engagement champions.

You will develop practical resources for leaders and colleagues, turning insights into action, and collaborate with People & Culture,

Qualifications

• Extensive knowledge in launching and managing surveys.
• Ability to turn insights into action with practical resources.
• Experience scaling engagement programmes across large organisations.

Responsibilities

• Scale the engagement survey and manage survey content and reporting.
• Design and coordinate an engagement champion network.
• Monitor culture outcomes using data and feedback mechanisms.
• Create and maintain enablement materials including toolkits and guides.
• Support enablement sessions and masterclasses on engagement and wellbeing.

Skills

Survey management

Data analysis

Project coordination

Stakeholder management

Communication

Change enablement

Tools

WorkSelf

Job description

As the Colleague Engagement & Experience Partner, you’ll play an important role in helping Bidvest Noonan scale and embed our colleague engagement strategy and desired culture across the business.

Reporting to the Head of Internal Communications & Culture, this 12-month fixed term role will support the next phase of our engagement journey by helping to scale the colleague engagement survey to 27,000 colleagues, owning and optimising the engagement module in WorkSelf, creating and launching a network of engagement champions, and developing and delivering practical enablement materials for leaders and colleagues.

You will enable leaders to turn engagement insights into simple, meaningful action by creating clear resources, guidance, toolkits and other resources that build capability in engagement, recognition, and wellbeing.

You will work closely with your People & Culture colleagues, People Business Partners, operational leaders, engagement champions, and stakeholders across the business. This role is ideal for someone who is highly organised, creative, confident working with data and systems, and passionate about creating positive colleague experiences at scale.

Key Accountabilities

• Scale the engagement survey: Support the planning, delivery and continuous improvement of the engagement survey & experience surveys (onboarding, exit, women in leadership, etc.) as they scale across the business to 27,000 colleagues. Take full ownership of the engagement module in WorkSelf, becoming the internal expert on its functionality and capabilities. Act as the day-to-day owner of the engagement module, to build, test, launch and maintain surveys, survey content, reporting access, manager guidance and associated resources.
• Create and launch an engagement champion network: Design, launch and help coordinate a network of engagement champions across priority areas of the business. Create the onboarding journey, communications rhythm, and support structure for champions. Equip champions with practical tools, messages, resources and training so they can support survey participation, local engagement activity, action planning, recognition, wellbeing, social value, and colleague connection in a consistent and meaningful way.
• Develop ways to monitor and evaluate culture outcomes, using colleague engagement data, pulse surveys, focus groups, and organisational metrics to measure impact and drive continuous improvement.
• Develop Enablement Materials & Toolkits: Create clear, practical and engaging enablement materials for leaders and engagement champions to include toolkits, briefing packs, talking points, leader guides, action planning templates, FAQs, slide decks, WorkSelf & WorkSelf Learn content, and other self-serve resources. Ensure materials are simple, accessible, visually engaging and easy to use across different audiences, including frontline and office-based colleagues.
• Support the Delivery of Enablement Sessions & Masterclasses: Support the delivery of enablement sessions and masterclasses on engagement and other topics including recognition and wellbeing, which enable leaders and champions to create positive and compelling colleague experiences. Support and deliver sessions on interpreting engagement results, hosting effective listening sessions, building action plans, recognising colleagues, supporting wellbeing conversations, and creating inclusive, connected teams.

Key Requirements

• Role can be UK or Ireland based
• Candidate must have extensive knowledge in launching and managing surveys.