Energy Sales & Accounts Executive (Telesales)

Sigmar Recruitment; Drimoleague; On-site; EUR 30,000 - 35,000; Full time

Job summary

Sigmar Recruitment is seeking a Sales Executive – Telesales & Sales Administration in Drimoleague, Co. Cork. You will manage inbound enquiries, process orders, support existing accounts and coordinate with internal teams to ensure customer satisfaction.

The role suits someone who enjoys speaking with customers, solving problems and handling multiple priorities, with responsibilities spanning sales, operations and finance functions. A strong emphasis on cash collection and upselling opportunities.

Qualifications

• Experience in customer-facing, telesales, sales administration or account management roles.
• Confident and professional communication by phone and email.
• Strong organisation and ability to manage multiple priorities.
• Proactive, practical, solutions-focused approach to customer queries.
• Comfort discussing overdue payments and handling difficult conversations.
• Commercial awareness and importance of customer retention and cash collection.

Responsibilities

• Respond to inbound calls and customer enquiries by phone, email and other channels.
• Handle invoices, pricing enquiries and order-related questions.
• Prepare quotations and process customer orders through to completion.
• Manage a portfolio of existing customer accounts and be a key contact.
• Build strong relationships and identify opportunities to retain and grow accounts.
• Coordinate with sales, operations, drivers and delivery teams on schedules and changes.
• Inform customers of delivery arrangements and delays.

Skills

Telesales

Account management

Customer service

CRM

Communication

Organization

Cash collection

Tools

CRM

Order management

Business systems

Job description

Sigmar Recruitment is seeking a Sales Executive – Telesales & Sales Administration in Drimoleague, Co. Cork. You will manage inbound enquiries, process orders, support existing accounts and coordinate with internal teams to ensure customer satisfaction.

The role suits someone who enjoys speaking with customers, solving problems and handling multiple priorities, with responsibilities spanning sales, operations and finance functions. A strong emphasis on cash collection and upselling opportunities.