Employee Relations & Change Partner

Marks & Spencer Plc; Dublin; On-site; EUR 60,000 - 90,000; Full time

Job summary

Marks & Spencer Plc in Ireland seeks an experienced employee relations professional to design, deliver and, when needed, lead relationships with unions and stakeholders. You will develop and implement ER strategies, provide expert advice on policy and people processes, and support business change across ROI while coordinating with UK counterparts.

You will drive manager capability, ensure compliant practice, and foster continuous improvement through engagement metrics and training initiatives,

Responsibilities

• Help design, deliver and, when required, lead ROI’s employee relations, colleague listening and business change strategies and plans
• Develop and maintain effective working relationships with Unions by leading or supporting communication, consultation, or negotiation to create a proactive partnership with each union which delivers business benefit and positive colleague engagement
• Work with stakeholders to develop toolkits, training interventions and upskilling strategies to raise line manager ER capability and confidence to ensure policies are applied correctly; enhance colleague experience; implement business change; engage trade union partners
• Provide expert employee relations advice and input into business change programmes; partner with ROI People Partners and M&S UK CoEs to ensure effective delivery and end-to-end management of operational or transformational change including trade union negotiations/consultation when required
• Develop and simplify ROI people policies and processes to be legal, competitive, practical, future-proof and aligned with the M&S brand and colleague experience; communicate and train as needed
• Collaborate with subject matter experts to ensure policy-related system changes are understood, resource-efficient, tested and launched with user training for successful deployment
• Monitor and interpret changes to ROI employment legislation and benchmark externally to keep M&S compliant and innovative
• Lead projects from design to post-implementation review as ROI’s subject matter expert, guiding HR colleagues, line managers and colleagues on policy, employee relations and engagement matters
• Manage and provide expertise to line managers on how complex casework should be handled and progressed (with Legal and other specialists) to reach successful conclusions
• Foster a culture of continuous improvement by seeking feedback, designing metrics and incorporating insights to refine policies and processes
• Create and maintain effective working relationships with M&S UK Policy and ER specialists and other UK CoEs to ensure ROI and UK policy alignment and to promote the M&S brand while minimising ER risks across the island of Ireland
• Collaborate with the Ireland People Team to contribute ideas, share expertise and support delivery of the People Plan as a high-performing team

Job description

Marks & Spencer Plc in Ireland seeks an experienced employee relations professional to design, deliver and, when needed, lead relationships with unions and stakeholders. You will develop and implement ER strategies, provide expert advice on policy and people processes, and support business change across ROI while coordinating with UK counterparts.

You will drive manager capability, ensure compliant practice, and foster continuous improvement through engagement metrics and training initiatives,