EMEA 360 Deals Lead — Strategic Growth

ServiceNow, Inc.; Dublin; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

ServiceNow seeks a Strategic Customers - EMEA 360 Deal Lead (Elevate) to drive high-impact 360 deals across the EMEA region. You will act as the central liaison to sales, finance, legal and partners, shaping deal strategy and ensuring alignment with GTM priorities.

You will lead cross-functional collaboration to accelerate deal velocity, balance OPEX with NNACV growth, and deliver post-deal insights for continuous optimization of GTM processes.

Qualifications

• Experience AI integration into work processes or decision making.
• 10+ years in Product Management, Product Owner, or related roles in software.
• Strong data-driven decision making and business impact mindset.
• Proven collaboration across matrix organizations and senior stakeholders.

Responsibilities

• Shape 360 deal strategy and align buy-from activities with GTM priorities.
• Coordinate with global sales, finance, legal and partners to accelerate deal velocity.
• Lead cross-functional governance for 360 deal execution and post-deal insights.

Skills

AI integration

Product management

Data-driven decisions

Collaboration

Digital experience

Self-starter

Executive presenting

Leadership

Customer impact ideation

ServiceNow experience

Job description

ServiceNow seeks a Strategic Customers - EMEA 360 Deal Lead (Elevate) to drive high-impact 360 deals across the EMEA region. You will act as the central liaison to sales, finance, legal and partners, shaping deal strategy and ensuring alignment with GTM priorities.

You will lead cross-functional collaboration to accelerate deal velocity, balance OPEX with NNACV growth, and deliver post-deal insights for continuous optimization of GTM processes.