Sales Operations Specialist

Holland Safety; Dublin; On-site; EUR 32,000 - 45,000; Full time

Job summary

Holland Group in Ireland is seeking a Sales Administrator to support the sales team and manage day‑to‑day admin for customer accounts. You will prepare quotations, process orders, maintain CRM data, and coordinate with internal departments to ensure timely delivery of products and services.

The ideal candidate will have 2 years in sales administration or similar roles, strong organisational skills, and proficiency with Microsoft Office and CRM systems.

Qualifications

• Level 7+ qualification in Business Administration, Sales, Marketing, or related discipline.
• 2 years' experience in a sales administration, customer service, or commercial support role is desirable.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Experience using CRM systems is desirable.
• Excellent organisational skills with strong attention to detail.

Responsibilities

• Provide administrative support to the sales team to ensure efficient day‑to‑day operations.
• Prepare and issue customer quotations, sales proposals, and related documentation in a timely and accurate manner.
• Process customer orders, ensuring all information is accurate and communicated effectively to relevant internal departments.
• Act as a primary point of contact for customer enquiries, responding professionally and ensuring a high level of customer service.
• Manage inbound enquiries and act as main point of contact for assigned clientele.
• Maintain accurate customer information, sales activity, and documentation within the company's CRM and internal systems.
• Coordinate with internal departments, including Operations, Finance, and Sales, to ensure the successful delivery of products and services.
• Monitor customer accounts, assisting with contract renewals, purchase orders, and administrative follow‑up as required.
• Assist with tender documentation, pre‑qualification questionnaires, and other sales‑related submissions where required.
• Identify opportunities to improve administrative processes and contribute to the overall efficiency of the sales function.
• Ensure compliance with company policies, procedures, and quality standards while maintaining confidentiality of customer information.

Skills

Excellent organisational skills

Strong written and verbal comunicação

Education

Level 7+ qualification in Business Administration, Sales, Marketing, or related discipline

Tools

CRM systems

Microsoft Office Suite

Job description

Holland Group in Ireland is seeking a Sales Administrator to support the sales team and manage day‑to‑day admin for customer accounts. You will prepare quotations, process orders, maintain CRM data, and coordinate with internal departments to ensure timely delivery of products and services.

The ideal candidate will have 2 years in sales administration or similar roles, strong organisational skills, and proficiency with Microsoft Office and CRM systems.